Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
SmellyToad wrote:
Looking for constructive support here - does anyone have any information on any constructive and proactive action Apple has taken to resolve this issue?
There is no action for Apple to take here. Glass is glass and glass can break. Samsung phones are glass back and they can and do break. Google phones are glass back and they can and do break. If you purchase AppleCare+ Apple will replace the phone for $29 if the glass cracks, not $99 as I believe one of your posts suggested. If there is other damage, with AppleCare+, the replacement cost will be $99.
Since you seem to be really miffed you own a phone which has glass and the glass can break, here's an idea for you. Put a screen protector on the back glass, like most people also put on the front glass. It could really help if your phone falls because screen protectors often absorb the impact and the protector may crack, protecting the back of your phone. Here's a link to some you could order on Amazon --> https://www.amazon.com/s?k=screen+protector+back+glass+iphone+13&ref=nb_sb_noss_2
You mean you are not complaining? That makes a change on this thread.
I might apply glass fibre and resin over that one!
that’s not true. mine cracked without being dropped
I’m not even sure how this happened, I just want it fixed.. Definitely disappointed in how easy it broke and it not fixable? Come on Apple..
Make your post to Consumer Reports.
They'll enjoy the laugh.
My daughter's phone looks exactly the same.
Not sure Apple can help prevent people dropping phones. With my kid I used elastic through his coat sleeves when he kept dropping his gloves.
So what you are saying is you want to hear the lie rather than the facts so you don't have to take any responsibility for breaking your iPhone. Good to know.
That’s your opinion and not helpful
What exactly could anyone post here that would be helpful to you?
How many sold?
Having a case is not a guarantee that the glass will not break.
On the actual page a consumer goes to when purchasing the phone or in a press release?
sorry 79.9 million in Q4
(It corresponded with a reduction in Samsung sales)
You clearly don’t understand either. This is an issue with iPhones overheating and causing it to crack from the phone overheating ridiculously easily
Issue with rear glass iPhone 12 Pro cracking/ smashing easily
