Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
SmellyToad wrote:
Looking for constructive support here - does anyone have any information on any constructive and proactive action Apple has taken to resolve this issue?
There is no action for Apple to take here. Glass is glass and glass can break. Samsung phones are glass back and they can and do break. Google phones are glass back and they can and do break. If you purchase AppleCare+ Apple will replace the phone for $29 if the glass cracks, not $99 as I believe one of your posts suggested. If there is other damage, with AppleCare+, the replacement cost will be $99.
Since you seem to be really miffed you own a phone which has glass and the glass can break, here's an idea for you. Put a screen protector on the back glass, like most people also put on the front glass. It could really help if your phone falls because screen protectors often absorb the impact and the protector may crack, protecting the back of your phone. Here's a link to some you could order on Amazon --> https://www.amazon.com/s?k=screen+protector+back+glass+iphone+13&ref=nb_sb_noss_2
Correct, which is why I said "most cases."
That’s how mine looked! After absolutely no impact and never having been removed from its case!
The rear glass on my iPhone 12 Pro Max shattered by being put on a table
It’s an absolute disgrace, we are all in this together, I have said it before the product is flawed and Apple need to stand up and say so.
Why the desire to discount people’s experiences? Also there are now 27 pages
We all agree there is a flaw in this phone. My question is, is there any solution, person, place we can go to get some changes made?
Dogcow-Moof, not true. iphone 4 had a glass back.
True.
Short drop with a apple case on my 12 pro.
The back is completely trashed. Glass around the lenses falling off.
I don't what you looked at, but every iPhone 12 model has glass backs. Every single one. They couldn't charge wirelessly without glass on the back.
When you go to a cell phone service provider, such as t-mobile, at&t, Verizon, and etc. The demo phone that they had strapped down to the display the back was not glass. It was plastic.
There are not special “demo” phones; they are all regular iPhone 12 models with glass backs.
Of course they are. I'm just not going to argue with them.
There is no need to argue. I was just there yesterday and had my glass iPhone 12 Pro max next to the “display” one and the “display” demo phone was not glass.
$29? What evidence have you for that? Are you talking about some changed AppleCarePlus price list that we haven't seen? Apple support link please
Issue with rear glass iPhone 12 Pro cracking/ smashing easily
