Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
SmellyToad wrote:
Looking for constructive support here - does anyone have any information on any constructive and proactive action Apple has taken to resolve this issue?
There is no action for Apple to take here. Glass is glass and glass can break. Samsung phones are glass back and they can and do break. Google phones are glass back and they can and do break. If you purchase AppleCare+ Apple will replace the phone for $29 if the glass cracks, not $99 as I believe one of your posts suggested. If there is other damage, with AppleCare+, the replacement cost will be $99.
Since you seem to be really miffed you own a phone which has glass and the glass can break, here's an idea for you. Put a screen protector on the back glass, like most people also put on the front glass. It could really help if your phone falls because screen protectors often absorb the impact and the protector may crack, protecting the back of your phone. Here's a link to some you could order on Amazon --> https://www.amazon.com/s?k=screen+protector+back+glass+iphone+13&ref=nb_sb_noss_2
Speculation based on your accident with your phone.
120 million users seem to have coped OK
relax it’s just an opinion! Don’t need to censor every different opinion
Go to twitter or facebook to post opinions.
Looking for constructive support here - does anyone have any information on any constructive and proactive action Apple has taken to resolve this issue?
Alas, my optimism makes me think that perhaps someone might be here that can offer some constructive support. After all, that’s what these forums are here for - finding support
Thank you for your contribution to the discussion
You're welcome.
Don’t forget to include Samsung in any inquiry you make.
Yes, why does Apple not take this serious. This is ridiculous!
be careful. As someone said before - don’t drop it? Lol. It’s really a problem of the iPhone and apple is not listening.
Oh I believe they are listening - just not taking care of their long-time customers on this one - very sad.
Thank you so much for the information. Much appreciated
You're very welcome and good luck!
This just happened at my place too. No drops, permanent DBrand case, noticed shattered camera glass and then removing the case, the entire **** thing was smashed.
Yes having a better design.
Issue with rear glass iPhone 12 Pro cracking/ smashing easily
