Issue with rear glass iPhone 12 Pro cracking/ smashing easily
Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
Has anyone had issues with the rear glass cracking mine broke very easily by placing the iPhone 12 pro and iPhone 12 pro Max back to back to check sizes.
iPhone 12 Pro, iOS 14
brexnnxmxrie wrote:
that’s not true. mine cracked without being dropped
If you feel that is the case, make an appointment to have your phone examined by Apple.
They are trained to be able to tell the difference between a stress crack or manufacturing defect and damage due to impact, and stress cracks or defects do occasionally occur as they do with any other product that uses glass.
Speculation based on your accident with your phone.
120 million users seem to have coped OK
relax it’s just an opinion! Don’t need to censor every different opinion
Go to twitter or facebook to post opinions.
Looking for constructive support here - does anyone have any information on any constructive and proactive action Apple has taken to resolve this issue?
Alas, my optimism makes me think that perhaps someone might be here that can offer some constructive support. After all, that’s what these forums are here for - finding support
Thank you for your contribution to the discussion
You're welcome.
Don’t forget to include Samsung in any inquiry you make.
Yes, why does Apple not take this serious. This is ridiculous!
be careful. As someone said before - don’t drop it? Lol. It’s really a problem of the iPhone and apple is not listening.
Oh I believe they are listening - just not taking care of their long-time customers on this one - very sad.
Thank you so much for the information. Much appreciated
You're very welcome and good luck!
This just happened at my place too. No drops, permanent DBrand case, noticed shattered camera glass and then removing the case, the entire **** thing was smashed.
Yes having a better design.
Issue with rear glass iPhone 12 Pro cracking/ smashing easily