Issue with rear glass iPhone 12 Pro cracking/ smashing easily

Yes, 3 of ours cracked both front and back. We have had iPhones forever and never had an issue until now.

I think you missed the point. My car is low to the ground. The phone fell before I even stood up. It fell from roughly 18 inches. I should be able to count on a 1000 beer tokens not breaking from that height or the height of my hand while standing. Regardless if I have AppleCare or not we should’ve able to count on our phones surviving anything under a 10 feet fall for the cost of over 1000 a thousand beer tokens.

I think you are missing the point, people are saying this iPhone 12 seems to be very fragile... more so then other models. I don’t recall a drop event neither does my wife yet within two weeks of each other our back glass was broken. There is a chance I don’t recall or that something happened but in all my iPhone history I have not had and issue like this especially since both phone have stayed in a case and both cases were made by Apple.... something seems to be off a bit. Maybe Apple has some defective glass, maybe it is 100% user error, but it seem you and a few others are very dismissive of this without evidence or knowledge of anything. I didn’t fuss with Apple on replacing and paying the fee with my phone but after my wife’s phone's back glass shattered I am a little more skeptical about this being user error...

“....Yes. It easily cracked the back glass.

can apple care repair this for $99?....”

AppleCare Plus covers up to two accidental damage replacements. Cost is $99 fir rear glass.

Normal annual 12 month warranty will not cover it but you may be offered a reduced price replacement phone.

AppleCare Products - iPhone - Apple

Yes my iPhone 12 Pro Max suddenly cracked on the rear side. I have a case on it so I’m really surprised by the sudden defect! I’ve only had the phone for about a month and the crack appeared out of nowhere today.

Seems a common problem and I wonder has Apple acknowledged this engineering flaw? We have owned 12 iPhones over the years (2 adults + 2 kids). ONLY ever had 1 screen crack. In other words we are very careful with our devices...even the kids. My son has his phone in an otterbox and has no damage to the phone other than the shattered back. Lame.

I’ve had the phone two weeks. It shattered inside the case… I only found out it was broken when glass cut my hand as it’s protruding from the corner of the case. Appears to be a known issue they are trying to cover up

i’ve had this iphone 12 for 9 days and i didn’t even notice, but it has three hair sort of cracks on the back. i don’t know how it’s happened or how long it’s been there but i’m so annoyed. the only thing i can think of is if i put it onto the bedside cabinet from a small height but it shouldn’t break from that

Because then it would have been a $2000 phone.

It shouldn't break while putting on a case unless you're putting a lot of stress on the phone to do so; the case should give and bend long before the phone does.

Yeah it should, but that just goes to show the poor design of this phone.

I would rather spend 2000 on a phone knowing the back won’t break as easily instead of having to repair it multiple times and end spending more than 2000 knowing the back glass is still crappy.

There are mounting complaints of how easily the iPhone 12 back cracks. I don’t even know how mine happened as I don’t recall it dropping and it has been in an apple case from the moment I got it. Seems like a real design flaw that then means the consumer had to purchase a new phone as Apple don’t have an affordable repair for this issue. They have offered to take my phone in for diagnostics but can’t guarantee it will be returned in working order as my case is holding the back together. This leaves me having to buy a new phone again. So I am stuck with a new broken phone and no solution.

Nor have tens of millions worldwide with the iPhone 12, and there are complaints about the rear glass breaking for all modern smartphones with rear glass.

Yes. It easily cracked the back glass.

can apple care repair this for $99?

That is very clearly an impact crack. Something hit the back of the phone near the light meter.