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Winterwoes Author

Level 1

6 points

Telephone keypad on iPhone disappeared

I still have my Contacts but the numerical keypad is missing , just disappeared after receiving a call.

I have switched off and restarted but no difference

Help as all shops shut for lockdown ☹️

Posted on Nov 17, 2020 7:15 AM

Top-ranking reply

MoonJ.

Community Specialist

Posted on Nov 25, 2020 9:35 AM

Hi Winterwoes,

It seems you're having trouble with your iPhone making calls and we can help.

In the Phone app you should see Favorites, Recents, Contacts, Keypad, and Voicemail. If Contacts is currently selected, Keypad should be right next to that.

What happens if you tap on Keypad?

Here are the steps from the iPhone User Guide:

Make a call on iPhone - Apple Support

Let us know what happens and we'll try to help.

Thanks for using the Apple Support Communities.

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Telephone keypad on iPhone disappeared

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