After update to High Sierra, Pages/Keynote/Numbers wont open

Question

After update to High Sierra, Pages/Keynote/Numbers wont open

Hi,

I updated my mid2011 iMac from ElCapitan to High Sierra. After this, I could not open Pages/Keynote/Numbers any more. I tried to update at the appstore purchased tab. This prompted to download the last compatible versions, which I did.

After installation I still just get "Numbers quit unexpectedly." when I try to open the apps. I read in the crash report:

Exception Type: EXC_CRASH (Code Signature Invalid)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

I do not know how to solve this issue and any hint is highly appreciated. Thanks!

iMac 27″, macOS 10.13

Posted on Nov 18, 2020 12:18 PM

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Answer 1

BDAqua

Level 10

239,363 points

Nov 18, 2020 12:37 PM in response to krisztian1809

Apple messed up bigtime, many such reports!

stephán193

Nov 18, 2020 10:31 AM in response to GrenadeBait

I was introduced a solution that works with some apps.

Open terminal and type:

sudo codesign —deep -fs - /Applications/Pages.app

After typing -fs - you can drag your desired application. I tried it with pages. While it now opens and gives me the option to either create a new document or open an existing one, it closes again after I chose one of said options. But with some other apps it actually worked.

https://discussions.apple.com/thread/252030900?answerId=253912973022#253912973022

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Answer 2

Nov 19, 2020 7:04 PM in response to krisztian1809

I have the same issue as well as many other people. The issue has been reported in eight different discussion threads that I know of.

https://discussions.apple.com/thread/252030900

https://discussions.apple.com/thread/252037712

https://discussions.apple.com/thread/252032870

https://discussions.apple.com/thread/252060316

https://discussions.apple.com/thread/252056821

https://discussions.apple.com/thread/252061206

https://discussions.apple.com/thread/252030032

https://discussions.apple.com/thread/252059424

Observed behaviour is:

Almost all apps downloaded from the Apple App Store crash with a 'Code Sign Invalid' error (CODESIGNING).

It's not conclusive, but the issue seems to...

...have started around Wednesday last week (2020.11.11);

...affect macOS High Sierra (all versions, unpatched and patches);

...affect systems that have had the operating system recently reinstalled.

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Answer 3

Nov 23, 2020 3:19 PM in response to krisztian1809

I'm posted a request from PeterPeterPeterPeter (https://discussions.apple.com/thread/252030900?answerId=253955318022&page=2) for us to report this issue on the two Apple feedback resources below...

Please help by reporting to Apple here https://apple.com/feedback

and here https://feedbackassistant.apple.com !

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Answer 4

Nov 18, 2020 2:36 PM in response to BDAqua

Thank you, I think there is some progress. After installing the command line tools, I could execute codesign. I have now something like you described, the app starts but it closes again. The crash report reads now:

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]

Application Specific Information:

Crashing on exception: The application is missing required entitlement com.apple.developer.icloud-services

Is there anything I can do about the "missing required entitlement"? Reading the thread you linked it sounds like the whole issue is something which needs to be fixed by Apple.

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Answer 5

Nov 20, 2020 2:02 AM in response to GrenadeBait

Thanks for your replies. A temporary fix that worked for me was to copy over the old app versions from El Capitan time machine backups and run the codesign command on them. I hope apple will solve the problem such that I can get newer app versions.

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