How to install Canon printer with Big Sur

Hello again,

Yes, the Canon (PIXMA) MG5350 is mentioned in the article About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. This means that the printer is compatible with macOS (Big Sur).

Regarding the firmware, please have a look at https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=firmware . There is an AirPrint Firmware Updater (Mac) for MG5300 series Ver.1.2b (19 September 2017). Unless already installed, please note the updating details.

Also see the Manual for how to use AirPrint for Mac.

https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?type=manuals&language=

It may not be a bad idea to reset the printing system (steps in the following article) before you add the printer.

Reset the Mac printing system to solve a problem - Apple Support

Information about how to add the printer can be found here:

Add a printer on Mac - Apple Support

It should not be too difficult to make this work. Do you have an existing Wi-Fi network with a router? If so, make sure that the printer and the Mac computer are connected to the same network. Do not hesitate to post back in case of additional questions.

Good luck!

I fixed this for Big Sur 11.1 and the Canon C2225 Imagerunner. It may work for other Canon printers as well.

• Reset the printing system (Optional but that is where I started)
• Download driver 10.19.1 from Canon
• Install the driver using the ip address of the printer and LPD (Line Printer Daemon) Do not use IPP.

It worked for me.

Canon C2225 Image Runner:

 Status: Idle

 Print Server: Local

 Driver Version: 10.19.1

 Default: Yes

 System Printer Sharing: No

 Shared: No

 URI: lpd://192.168.0.40/

 PPD: Canon iR-ADV C2225

 PPD File Version: 10.19.1

 PostScript Version: (3010.000) 550

(3010.000) 651

 CUPS Version: 2.3.4 (cups-494.1)

 Scanning support: No

 Printer Commands: ReportLevels 

 Added: Friday, January 15, 2021 at 10:02:54 AM Central Standard Time

 CUPS filters:

capdftopdl:

 Path: /Library/Printers/Canon/CUPS_Printer/Bins/capdftopdl

 Permissions: rwxr-xr-x

commandfilefilter:

 Path: /Library/Printers/Canon/CUPS_Printer/Bins/commandfilefilter

 Permissions: rwxr-xr-x

 Fax support: No

 Printer utility: /Library/Printers/Canon/CUPS_Printer/Utilities/Canon Office Printer Utility.app

 Printer utility version: 10.19.7

 PDEs:

FinishingPDE.plugin:

 Sandbox compliant: Yes

Hi,

Have you tried AirPrint via a network connection? The Canon MG3250 is mentioned in About AirPrint - Apple Support as a printer supporting the driverless AirPrint technology. This means that you should be able to use the MG3250 without drivers. See also the guide from Canon Europe (https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/).

If necessary, try resetting the printing system and re-adding the printer.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support

Many thanks indeed, Old Toad and rkaufmann87 for some excellent advice! After resetting my printer system, I downloaded Gutenprint and it worked first time. I have an old USB Canon MP970 that wouldn't print after installing BigSur. The driver hasn't been updated since Mountain Lion OS, so I thought it was a gonner. Gutenprint brought it back.

The official Gutenprint manual is a bit daunting, but a search around on the web unearthed some reasonably straightforward instructions. Very briefly, this sequence got my printer up and running:

1. Go to "System Preferences - Printers & Scanners" and reset the printer system by clicking on a printer icon and holding down the Control key
2. Check your printer is supported by Gutenprint using the link provided by Old Toad: Gutenprint Supported Printers
3. Download the Gutenprint driver installation package from the page linked by Old Toad: Gutenprint
4. Run the installer and make sure the installation is successful. Don't bother looking for the app under Applications - you won't find it
5. Connect your printer's USB cable to your Mac and turn on the printer
6. Restart your Mac
7. Open "System Preferences - Printers & Scanners", and check that your printer is there.
8. Open an app and print a test page - it should work.

And that should be that! Many thanks to all the contributors to this thread. Very helpful.

I sincerely hope this will make someone happier today. If you are in situation when Canon installer refuses to install because of Big Sur version here's what I did:

mount .dmg drive with downloaded .pkg installer as you would usually do

open Terminal

and run following

SYSTEM_VERSION_COMPAT=1 open /Volumes/mac-UFRIILT-CARPS2LBP-v157-00/UFRII_LT_CARPS2_Installer.pkg

of course replace path with your correct name of mounted volume and installer filename.

Theoretical explanation:

Versioning in Big Sur is doubled - in some cases for certain SDK Big Sur presents itself as 10.16 in other as 11.x

SYSTEM_VERSION_COMPAT=1 environmental variable stting forces it to communicate 10.16 version to installer and Installer swallows that. Hurray!

I got my drivers installed and they work nicely.

Surely this is not guaranteed to work for all printers and driver's packages. But if your driver is said to support Big Sur it should. Do it for your own risk and with considerations.

Please do the following in this order:

• Uninstall all Canon software, put in the Trash and empty the Trash.
• Please reset the printing system per Reset the Mac printing system to solve a problem
• Next, follow the instructions in Adding a printer

Yeah I've got this problem too but have a work around if it helps.

Go to System Preferences > Printers & Scanners. Add printer (+). > IP Printing. Add the IP address of your printer and choose AirPrint in the drop down menu.

Just done it with my Pixma MG7550 and works fine. To find the IP address I used the following:

https://support.usa.canon.com/library/ij/Manual/All/MG7500%20series/EN/AFG/afg_remoteui.html

Until they (Canon) update the drivers this is the only thing I can think of.

Hope it helps

G

I was finally able to scan. There were two pieces of software that I had to add to the firewall:

1. Canon IJ Scan Utility2 (that eliminated the error message "Failed to open a connection to the device (-21345)". This application is at /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.
2. Canon IJScanner13f (that allowed the scan function). This ICA driver (the Image Capture Application, that connects the Apple software to the various printers) is at /Library/Image Capture/Devices/Canon IJScanner 13f. According to the Canon Canada website, this is not released for Big Sur 11.0, but it does seem to work. I've left a message with Canon Canada about it.

Try searching from Canon official website under support or try your luck on Google I just got mine installed (G3000 series wireless printer), using M1 MacBook Air running Big Sur as well. I Googled "G3000 series Big Sur" and it just pop out right away. (the latest software driver)

The link for mine (G3000 series wireless printer) https://my.canon/en/support/0100700002

Hi,

The three support pages below have the same version UFRII printer driver for Big Sur. The US download has a somewhat different file name, seems to be newer (23 Dec 2020), and 11.1 and M1 are mentioned.

https://www.canon-europe.com/support/products/imagerunner/imagerunner-advance-c5250.html?type=drivers&driverdetailid=tcm:13-1937126&os=macos%2011.0%20%28big%20sur%29&language=en

https://asia.canon/en/support/imageRUNNER%20ADVANCE%20C5250/model

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-c5250

The Canon iR-ADV C5250 is listed in About AirPrint - Apple Support, so you may want to try it. The AirPrint guide from Canon Europe (for PIXMA models) could perhaps be of some interest: https://www.canon-europe.com/support/consumer_products/apple_airprint_guide/ .

I fixed this for Big Sur 11.1 and the Canon C2225 Imagerunner. It may work for other Canon printers as well.

• Reset the printing system (Optional but that is where I started)
• Download driver 10.19.1 from Canon
• Install the driver using the ip address of the printer and LPD (Line Printer Daemon) Do not use IPP.

It worked for me.

Your Printer supports AirPrint, you don't need a Canon driver https://support.apple.com/guide/mac-help/print-mh35838/mac

If you also want to scan: download Canon Scan Utility 2 https://hk.canon/en/support/0200482010/13?model=0617C

FWIW, I tried everything suggested here including resetting printers and settings. Only thing that worked for my new 16" Mac on Big Sur and the old MG4100 printer was simply to select the model from Canon's website, specify Sierra (the last "officially supported" version of the OS), then download and install the utility manually. After that I was able to add the MG4100 in Printers & Settings and it successfully found and connected to the device over Bonjour.

I had this problem with the Canon Pixma MG5250; no version for above Mac OSX 10.13, and the installers from Canon Europe/ NL could not run under Big Sur (11.2.1).

What worked for me was to use the (much better) American website, and use an other model in the 52000 series; in this case the Pixma MG5220. The latest available version of the software is for Mac OSX 10.13 (High Sierra), and these installers can give problems. But somehow it worked when using this order:

The first thing to install is the separate Scanner Driver (ver. 17.7.1c in my case). This installer did work and I could suddenly use the MP EX Navigator version 4.0 (newer versions do not work).

Then I tried again to install the MG5200 series CUPS drivers (ver. 16.20.0.0) and this time the installer DID run...

To my surprise i can now use the printer as before. So technically there is no issue, Canon just doesn't put in the effort to support older printers -even if they still work-.

(https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg-series/pixma-mg5220/pixma-mg5220)

Hi,

Do you mean the imageRUNNER ADVANCE C5550i? If so, drivers appear to be available from Canon for macOS Big Sur:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-c5550i?tab=drivers_downloads

https://www.canon-europe.com/support/products/imagerunner/imagerunner-advance-c5550i.html?type=drivers&language=en&os=macos%2011.0%20(big%20sur)

You may want to check, compare, and test drivers from both sites.

Also, a Canon iR-ADV C5550i is mentioned in About AirPrint - Apple Support as a model supporting the driverless AirPrint technology. This means that it should be possible to use the printer in question without drivers when connected to a network.

Try a printing system reset between tests.

Reset the Mac printing system to solve a problem - Apple Support

Add a printer on Mac - Apple Support