Big Sur - randomly goes screen to black.

Hey Guys,


After update to Big Sur I have a quite annoying problem which I temporarily fix it.


I have MacBook Pro 2019 with Touch Bar. And the problem is , that my screen goes randomly black three times or four times etc. when I am working in Safari, watching Netflix or whatever I am doing on Mac. And is repeat couple of times per day + battery going faster drain than before Big Sur.

So I have to couple of times , each day close my Mac and again open and after that screen goes on .... so I am tried restarting NVRAM, SMC, Safe mood all without solution but? One I found myself after days. Problem is with True Tone and Night shift it must be off and after that, is everything fine ( so at first maybe it helps someone ) but does anyone have experience with this? How it can run with True Tone and night shift without problem? I asked apple support, and there is no help, they didn't helped me at neither.


Thanks


Tomas

MacBook Pro 13″, macOS 11.0

Posted on Nov 18, 2020 2:27 PM

Reply

Similar questions

68 replies

Dec 2, 2020 6:12 PM in response to Morfeus33

yep same issue here! i haven't tried resetting my stuff, but since everyone else is having the same issue, i'm gonna assume it's a problem with the update itself. maybe we'll just have to wait until the next software update for bug fixes? the flickers don't really impact me as it only happens for like a second, but it is kind of worrying as my mac is fairly new.

Jul 19, 2021 9:27 AM in response to Morfeus33

Same issue. New LG 32" 4k display that reports itself as a 27" in "About this Mac > Displays". I'm using the USB-C cable that came with the monitor to charging and video signal. A couple times a day the LG monitor just randomly goes black for a few seconds, then comes back on. I'm on Big Sur, and I have the Display Port version on the LG monitor set to 1.2 (it defaulted to 1.4 when it was first plugged in, but the color saturation was horrible). This was never an issue when I was using a Dell 34" ultra wide screen.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Big Sur - randomly goes screen to black.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.