HomePod Mini Internet Connectivity Issues

Looking at these posts, I wonder if the Asus Blue Cave is a commonality? Not at all sure.

I'm just another data point:

I have 3 big HomePods and a new Mini. They all work very well with my Eero wifi system, no disconnects or problems.

It seems like the issue does effecting HomePod as well. I have the same issue with both HomePod and HomePod mini. Plus stereo pairing dropping off from time to time. I think it has something to do with the latest OS update.

No kidding, people have had it with the "holding your phone wrong" solutions. I have one on order and it will be returned after the first time it happens. Instead of thinking about a PR response, Apple needs to fix this immediately.

Everything was working quite well with my Homepod Mini until I upgraded my old Netgear Orbi RBK50 system to the latest RBK853 with WiFi 6. However, as I experimented with and disabled the newer wireless functions such as WPA3-Personal [SAE] and the wireless AX mode features everything suddenly came back on-line and seems quite stable.

Figured I would give an update as my problem seems to now be resolved. I use an Asus Blue Cave. Noticed in the router utility that “smart connect” was selecting the 5ghz band for my HomePod Minis. Turned off smart connect in the router utility. Gave my 5ghz a slightly different network name. This results in everything that was connected previously switching to 2.4ghz and I could manually connect the things I wanted to the 5ghz band. Restarted the HomePods when I was done and haven’t had a single “I’m having trouble...” message from Siri since then. Just my experience but hopefully it helps someone else with the Blue Cave.

If you look in router.asus.com under your client list, are your minis on the 2.4 or 5ghz. I also have a pending case with Apple support after having them collect logs to send in. Since it’s only been 24 hours I’d like to be sure. This is the longest they’ve worked as expected since launch. Seems like a miss on Apples part (love apple) for them to give the mini an N Wi-Fi chip.

I also have this problem. The stereo pair is not working constantly. I reboot the both HomePod mini and it worked and few minutes after it stopped on one HomePod mini. I get in contact with the apple assistance and we do some things and no change on the problem. I hope that Apple will launch an update soon because I am disappointed to bought two pieces to get a stereo sound without having it.

I have 4 HomePod mini, connected to a 5ghz wifi band. Had the same trouble. After countless calls with Apple support, 2 devices refunds, finally they told me to connect it to a 2,4 ghz wifi band.

Up to today (2 days have passed) they are working ok, including a stereo pair.

Supposedly there are some ports than need to be open in the router for them to work on 5ghz. So if I’d still have that issue, I would look into that.

It may be to soon to claim victory, but this is the longest that they have worked.

Im having similar issues, also when I try to reproduce Music (HomePod mini -> Apple Music) it lost connection constantly, it is even imposible to hear a song completely. If you try to reproduce the song streaming from iPhone the issue doesn't occur, so the issues isn't the router nor internet, the issue is HomePod Mini.

I hope Apple comes with a software patch soon.

I had similar issues (even unable to setup my HomePod Mini) which were solved with help of the Apple support. One of their employees had the right idea (at least for my case). Many users have a lot of devices connected to their network. When the connected devices get to many, the address range configured in the DHCP server might be too small to give every device an IP address. So when the HomePod Mini connects to your wifi it get's no IP address and simply says that the wifi connection failed. What you can try is extending the address range for your router's DHCP server in it's config.

Folks who are having this issue should report it to Apple, these discussion forums are just for us users. Apple engineers will never reply here.

I notice that most posts don't mention the type of WiFi router being used. I have a hunch it's a particular set of routers that's causing issues with the HomePod. Indicating what type of router you have will help Apple to troubleshoot the issue, because it is far from consistent.

I found this issue curious, but my Eero Pro WiFi system has no problems with HomePods at all - 3 big HomePods plus a new mini connect via 5 Ghz just fine, along with 16 other devices. No special settings whatsoever.

My router was the Asus Blue Cave. Just switched (begrudgingly) to an eero 6 system after seeing them on discount for Black Friday. So far my issues seem to be resolved. I’m fine with this as the WiFi is a little better in some areas of my modest sized place but I for sure wasn’t planning on upgrading my router for awhile. Hopefully apple figured out a fix so the official solution isn’t to buy otherwise unneeded hardware.

I bought 2 HomePod Mini devices as soon as they became available. Major disappointment. I tell it to make a call and it says, "I'm on it" and then nothing happens. Sometimes it says, "I can't help you with that." Other times it says, " I don't know who's speaking." Of course it also says, "I'm having trouble connecting with the internet." Sometimes the intercom feature works and other times it doesn't. I have repeatedly reset to factory settings, etc.

I use all Apple equipment including Time capsule for routing. This needs to be fixed! The only think that seems to work consistently is Airplay. Seems like most people here believe that the problem is iOS 14. I did see a couple of posts from people that have mesh systems that appear to have no problems. Do we return these things or patiently wait for a fix? What to do, what to do?