HomePod Mini Internet Connectivity Issues

ios 14.4 installed. So, let’s hope we can close this thread soon...

I’m having the same issue. I’ve had to hard reset it twice but it keeps happening.

will likely return if it keeps happening. It’s my first HomePod but there are better options out there if this one doesn’t even work

I am also having this issue. I spent close to two hours with Apple Customer Support yesterday to no avail. They were far from knowledgeable on issues relating to the Homepod mini set up and connection. I also spoke with a senior who was better informed but could nevertheless not resolve the issue. It seems a lot of people will have to return this faulty product.

That is so strange. I love the Blue Cave. It works very well with everything else including my HomePod stereo pair. It’s baffling what could be different about the mini.

hopefully Apple will take this seriously...it looks like the issue is affecting more and more people.

Looking at these posts, I wonder if the Asus Blue Cave is a commonality? Not at all sure.

I'm just another data point:

I have 3 big HomePods and a new Mini. They all work very well with my Eero wifi system, no disconnects or problems.

I bought two homepod minis (white and black) and both have the same issue. My iphone 12 pro wont even pick up the device the way it picks up airpods. Nothing happens when I connect them to my 2019 macbook either. I have two usesless purchases. Apple, help!

Same problem here!!!!! I have all Apple products in the house and these %{*] speakers are the worst!!! When they do connect they stop in middle of a song. But I am always having issues with connectivity. Come on Apple, you are better than this!! I really don’t want to call as last time I was on the phone with 2 hours. I should not have to spend this much time on Apple product.

Doesn’t turning off recognize my voice break Siri’s ability to play family members playlists ? Example “hey Siri play my old school playlist “ if so that’s not an ideal workaround for a music focused smart speaker.

Marky5, I appreciate you taking time out of your Sunday to assist me. So here is what I have tried: I do not have recognize my voice activated so it does not show up under Home or the Pod's settings. I have reset and removed the Pod from Home. I also rebooted the pod. I even went into settings on my 11 and changed my wifi network to the 2G connection so when I rebooted the Pod and started over, if it looks at my current wifi setting it might go to 2G instead of the 5G network. The Pod itself does not have an option to select networks that I have seen. It still continues to stop playing no matter which music source I have it connected to. I should hear back from my apple senior advisor Mon/Tue with an update for the engineers.

Sans, what you stated is true. It will. But, what Marky5 is suggesting is something he has done to resolve the issue of the Pod constantly cutting off. Once someone can identify why this is happening, then hopefully we will have a work around or there will be a software update that will resolve the issue.

Dusto, your solution sounds like it works for you and thank you for participating in this discussion. However, it would defeat the purpose of portability for me and maybe for others. I want to be able to move it to my front porch when I am out there. When I have guest staying overnight, I will place one in that room so they can wake up or go to sleep with their favorite playlist. For now, I only have one Pod. When (if) the issue of cutting off and on is addressed by Apple with either a SW fix or they come out and state that the Mini Pod is primarily intended for Apple Music subscribers, I will purchase additional units to permanently place throughout my home. Thank you again.

Yes, I hope Apple find a solution for all users. I bought 2 Minis as soon as they became available. My second one is only about 15’ from my router and did not have connectivity issues with that one.

The other issue we had was getting the Minis to recognize my wife’s voice. Apple support suggested force reset of her phone which corrected the issue. We had tried rebooting the phone but had not thought to try a force reset.

J_MC, I think you may be right about C Crackle's findings. I am having my ISP come out on Monday (12/7/2020) or if they can remotely do a visual to see if my devices are overloading the IP address capacity or bandwidth. I have four apple TV's three of them on 24/7, three iPhones, 3 MAC's one of which is my music server and is always on, apple watch, alarm system, ring camera, Alexa device, and maybe a few others, that I can't think of.

Wouldn't it be something if the Apple User Community comes up with the cause and remedy for Apple's newest music delivery device?

With so many Apple customers on this Blog having similar technical issues with their new HomePod Mini, I was wondering if most of you are using only Apple Music streaming service with your new HomePod Mini. I do not have a subscription to Apple Music. I am using an11(and I even tried my old IP 8), playing music via airplay with the Apple Music App, or music via airplay through a MBP via Apple TV, with music from my iTunes library. I have tried all different types of sceniors and could not get the mini pod to play without stoping and restarting 5-10 minutes later. I restored the device to factory settings 4 time. I tried 2G and back to 5G and I am done. Hopefully, the senior advisor will get back to me with some info or maybe my ISP will find a fix. Either way, I will get back to this community as soon as I achieve a fix or decide to return the device to Best Buy and purchase the Sonos Move for $400. I have been an Apple customer since 2000 and I have never had an issue like this with any of their products. Hopefully, this is just a one-off. Cheers.

I'm not a native English speaker. The feature/option you are talking about is only available in English. The option is turned off in my settings and the home pod mini still doesn't work. My normal HomePod is working.