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Group text messages

Hi. I am not receiving group text messages from threads that contain non-iphone devices. Group texts with only iphone users still come through and individual texts from non-iphone users are also working fine. I'm running ios 14.2.


I've tried resetting network services, turning iMessage on/off. Rebooted the phone multiple times. Deleted the group threads, had the other users delete, recreated them, still the same issues. I have also made sure in Messages settings that I allow both send as SMS and MMS messaging. Any help would be appreciated.

iPhone 11, iOS 14

Posted on Nov 19, 2020 3:10 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2020 1:33 PM

I'm having this problem too after I updated my phone. I've turned my phone off, turned off, the same with Wifi, Cellular, Airplane mode, SMS, Group messaging, I backed my phone up again. Turned my phone off/on many times. Nothing is helping. I get SMS messages from individuals, iMessages from individuals and groups, but not SMS group messages. My carrier has been the same for like 15 years and I can't imagine they decide to stop group sms messages the same weekend I updated my phone!

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Question marked as Top-ranking reply

Nov 25, 2020 1:33 PM in response to razmee209

I'm having this problem too after I updated my phone. I've turned my phone off, turned off, the same with Wifi, Cellular, Airplane mode, SMS, Group messaging, I backed my phone up again. Turned my phone off/on many times. Nothing is helping. I get SMS messages from individuals, iMessages from individuals and groups, but not SMS group messages. My carrier has been the same for like 15 years and I can't imagine they decide to stop group sms messages the same weekend I updated my phone!

Nov 19, 2020 3:17 PM in response to portenita

portenita wrote:

Hi. I am not receiving group text messages from threads that contain non-iphone devices. Group texts with only iphone users still come through and individual texts from non-iphone users are also working fine. I'm running ios 14.2.

I've tried resetting network services, turning iMessage on/off. Rebooted the phone multiple times. Deleted the group threads, had the other users delete, recreated them, still the same issues. I have also made sure in Messages settings that I allow both send as SMS and MMS messaging. Any help would be appreciated.

Next step is to contact your phone carrier MMS is their feature.

Group text messages

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