Safari freeze when create a password in safari or reset a password

When I try to create an account and reach to the “create a password”, my safari is freeze, can’t move; I need to close the safari then reopen it to continue using it. But the problem about password still exist. Same for resetting a password for an account. Is this a iOS system problem or my phone problem? I have this problem in my iPad too. Is that I upgraded the 14.2 iOS too fast when it release? Is there a way to fix it?

iPhone 6s Plus

Posted on Nov 19, 2020 8:06 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2021 8:20 AM

It seems that if you go to Settings —> Passwords —> AutoFill Passwords, then toggle off AutoFill Passwords, that Safari no longer freezes when you attempt to enter a Password on account creations. Safari Private Browsing also seems to be unaffected by the freezing on password creation entry regardless of whether AutoFill Passwords is turned on or not.

199 replies

Dec 3, 2020 1:37 AM in response to JL66

Very annoying, same problem on iPad. Think it was after latest update. Seems worse when trying to change, update and reset passwords but does occasionally when just browsing.

Doesn’t happen on Chrome.

Come on Apple, get it sorted.

Although when the “delete x” disappeared on google search a few months back on Safari it took ages to sort.

Dec 14, 2020 4:55 AM in response to JL66

I have exactly the same issue. I’ve noticed this happening quite a lot now. My phone has been upgraded to the latest IOS 14,2.

I tried to create a password this morning on the Safari and the whole browser juts froze. I tried it a few times and it still didn’t work. I had to open Chrome which was fine and I was able to finish my password set up.

Apple, you must sort this issue ASAP!

Dec 22, 2020 5:38 AM in response to JL66

Same here on iPhone11 after the latest 14.2 update. Support said to reset to factory defaults and restore from backup. Nope. I am not going to update my ipad as a result of this issue. It is pretty pathetic - they clearly don’t do rigorous enough testing when they are releasing updates. I will try installing duckduckgo browser as others have done.

Jan 5, 2021 12:23 AM in response to JL66

I am running into the same problem whether it's create, forgot password or something to that nature, frozen. Iphone 11 pro max and iPad are all updated, I have done hard shut downs, it never works. I can forward the same link to my daughter's iPhone 6+ and she has no problems so it has to be something that is updating newer devices that the older ones don't apply. This is massive frustrating.


All the above mentioned ways to fix it actually don't. Why should extra steps be expected, Apple just fix it. It is in apps and also web base pages. It happens to all. Not just a list of one's that cause it.

Jan 26, 2021 8:37 PM in response to Broker335

Well thanks APPLE just updated to iOS 14.4 thinking yeah, great that will fix this stupid problem after many months . And guess what !!!!! No it doesn’t , iOS 14.3 and now 14.4 doesn’t rectify problem at all , what was the point I having countless calls to apple support and sending over screen dumps and info for the engineers !!!! Getting so so tired now of trying to use safari and registering on sites . Just need to remember to put edge or chrome as default from now on

Feb 3, 2021 4:36 PM in response to JL66

I have the same problem on iPhone X iOS 14.4 with password form in Safari freezing entire screen and can’t do anything. It never happened before I till upgrade to iOS 14. I’ve always had keychain storage on iCloud enabled so that workaround don’t work for me and the problem persists. Hopefully one of these apple will address this issue as very frustrating.

Feb 7, 2021 5:16 PM in response to LittleLucy22

It’s disgraceful that this issue hasn’t been fixed yet. It severely degraded the capabilities of the device and utterly negates the usefulness of safari. I’ve switched to chrome for many tasks on my iPhone because safari freezes every time I need to create an account and often when I’m just loading password information. This began just a few months ago but I’m fed up.

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Safari freeze when create a password in safari or reset a password

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