Samsung Portable SSD software on my new MacBook Air M1 doesn't recognize my portable SSD T7 whatsoever. Anyone with an M1 device encounter the same issue? Should I contact Apple or Samsung for a solution? How do I file a request with Samsung? Their website navigation system is confusing.
MacBook Air 13″, macOS 11.0
First mistake was installing the Samsung software in the first place.
No computer made today, that includes windows machines, require
any special software or drivers to use and external USB drive.
There are always numerous complaints all over Apple Communities
about external drive problems that all eventually boil down
to installing the manufacturer's drivers or software as they tend
to circumvent what macOS does when accessing disks.
Follow factory instruction and fully uninstall the software and
start over.
And as far as any special "security software" they may offer,
it is not needed either as Apple already supplies you with
File Vault disk encryption utility.
Dear Natan,
Thank you for this.
I get so worried when an external device requires me to change security settings on my MacBookAir m1
Should I be ?
I have always balked at then possible risks up to now.
Like you, I am no IT expert but would appreciate advice from someone who is.
Thank you
Well since the setting is "allow user to etc" I dont think its harmful. Because that means the user always need to give permission in the security settings of macOS. Furthermore, im not afraid of samsung "thrashing" Apple users in a harmful way.
But im no expert, if there is any IT or Apple expert who wants to add to this I would appreciate that too!
I attempted to attach my Samsung T7 SSD and ran into the same problem. Hopefully the problem will be resolve soon.
i have same issues. i have air M1 and T7. no samsung portable ssd is connected even though its connected.
@K Shaffer Do not pollute the community kindly. Refrain form irrelevant replies that do not serve any benefit to the readers, Thank you.
Do you still have the link to that web page?
The referenced article helped me resolve this issue. Thank you.
I have the same question but now my M1 MacBook Air is not recognising the T7 Touch at all ! Is there a way too completely start the process anew ?
Thank you
Sounds positive. Can I ask, how did you find out about this update? The app on my intel machine shows no update being available, and I'm unable to find any information in an online search.
Followed the instructions and seeing the same results. "DISCONNECTED No Samsung portable SSD is connected." I'm using it as a Time Machine back up and that is working fine.
It works better on windows because Microsoft and Samsung works together. That’s why.
Yes indeed - I keep looking for their software 1.7.4 - to no avail !
I love your perseverance. Thank you. Your steps a crystal clear. I have completed them and have had no success
Apple removed the email address from my post for Samsung.
Ha ! The e-mail address you sent is somehow visible in my e-mail notifications of new messages in the string.
I too will e-mail them later !
With many, many thanks
Samsung Portable SSD software doesn't work properly on MacBook Air M1
