iPhone 12 Pro Max dropping calls and poor phone signal

I am having the same exact issues I called VW thinking it was them but my daughter was in the car with me as well (she has the 8) & the area my calls drop hers did NOT drop her call. Has to be a phone issue Apple needs to fix!! I’ve never had these many dropped calls yes I’ve reset network and VW also, did something on their end!

I had Verizon DOA my iPhone 12 pro max and give me a new one. They acted like they had never heard of the issue but it would activate back onto the network with the aim change. I got the new phone. The problems still exist not as severe but annoying just the same. Please fix this issue Apple!!!

My iPhone 12 Pro drops calls more often than I’ve ever dropped calls since I joined Verizon in 2008. I don’t have many issues at home but I’m in a strong signal area. If I’m in a weak signal area, which may be on the edge of a towers range, it’ll constantly drop. If I’m driving it’s pretty bad too as it drops consistently. If someone sends me a text message within these drop zones the message is received by my device multiple times.

This needs a fix immediately. My phone is unreliable.

Nope, 14.3 did not fix the problem. I can still re-create it perfectly in the same area every time. More and more concerned this is a hardware issue, not a software fix as they would’ve implemented it by now.

In fact, my bigger concern would be a neutering of some the phone’s abilities via software in lieu of a costly hardware recall to fix the issue.

That sucks. Believe me I still have issues with my phone just not nearly as bad with the restore and the latest iOS update. If I could return this thing I would but I can't so I have to make the most of it unfortunately.

Nope turning 5G does nothing and resetting network settings does nothing. Trust me I’ve been through three weeks of constant troubleshooting with two different iPhone 12 pro max is and both were returned. I don’t see anything being done to fix it and my old 6+ S is perfect and has more bars and doesn’t drop calls and doesn’t affect audio like you said even over Wi-Fi. This is a worldwide issue with all carriers. Apple better get it together!

It’s definitely an Apple issue. Again, this doesn’t happen with Android 5G devices nor does it happen on 4G LTE devices including iPhone 11. This happens on iPhone 12 whether you force 5G off or on. Rebooting my phone doesn’t fix my issue at all.

If Android devices suffered the same fate it would be network related. But the network holds up just fine. So the only thing it can be is the iPhone 12.

Same problem here on iPhone 12 mini. I am the call receiver, my partner the mini user. Calls received from him constantly drops, quality bad and choppy. We rebooted the device, but it still glitches a lot. What’s worse is that the cs representative here in North America (Canada and the US) are not providing practical solutions. The product still falls within the return period, but we can’t seem to return/exchange it in Canada now. Not sure how long we will have to bear with this, and if we are able to return it at all. Customer service team is not very responsive here, one of them(yes we were re-directed for numerous times, even tried Twitter) even has some Apple worship symptoms and told us that we should believe in whatever they said even nothing is written. If we wait until reopen to return it, the product will pass it’s listed return period. No written guarantee to secure our rights😩

Yes, I agree with you and that was my point about switching the settings to LTE for those who don't have the unlimited premium plan and don't want or need that kind of plan. I imagine in a year or two the low to mid bandwidth of 5G will improve and people will stop experiencing poor call quality or Apple will improve the 5G Auto function in a later update to prevent the poor call quality.

Hey, I did, I also tried using Wifi for calling as I heard some opinions on how this might help, unfortunately nothing works for me. At this point, i am pretty much thinking of returning the phone and asking for a refund. My iPhone X never had such issues.

I have been experiencing the same issues since I purchased the phone in November. Many hours on the phone and very little help from Verison (reset network, new sim card) and still same problems. On a call today with Apple support, 2 different reps acted like they never heard of this ongoing problem (iPhone 12 dropping calls) that many people are having (seriously?). They sent a ticket to their engineering team, and now I'm waiting on a call back next week. This is ridiculous! Worst iPhone ever so far! Apple failed big time on the iPhone 12 rollout! Hope they come up with a fix soon. Otherwise what's the point of a phone that always drops calls, would have to get a new non Apple phone.

iPhone 12 drops calls constantly. I have spoken to Apple and Verizon tech and tried numerous fixes to no avail. Apple tech acted as this has not happened before. Also, Apple tech can tell exactly how many calls have been dropped by the phone. It seems there is no answer to the problem and Apple is not being pro-active, so many of us are left chasing the wild goose.

There have been 2 updates with no solution to the problem. I’m giving it one more update and if it’s not fixed I’m returning the phone to the supplier.

I'm still having issues with calls connecting and if they do often I can’t hear anyone. Also huge issues around WiFi calling with the same problem. It’s gone on far too long Apple should be recalling these faulty phones as they’re almost unusable.

I do have same issues, not sure to return it. My calls are dropped and sometimes callers complaining breakages.

The carrier is not the issue. Same complaints with AT & T customers. I too have same issues and am a Verizon customer.