iPhone 12 Pro Max dropping calls and poor phone signal

I did that three times with no real help It still shouldn’t be dropping calls and I guarantee it will get worse. I’ve gone through two phones already. It goes down to one bar and then it drops the call where my old 6+S has more bars and no dropped calls. It’s the antenna or something they need to fix! So I can buy a third one…

I'm getting the update now. Just had a dropped call when I was in the middle of something important. :-( Did the update help at all? I'm scrambling now to find a back up phone. This is a disgrace. Praying the update addressed this!

I’ve drove all over the place today and had phone calls active for nearly 2 hours without an issue today. I had the same result yesterday too. Not a single dropped call since the new iOS update which has been nice. But I’m not convinced it’s truly fixed which is evident by this thread. Just waiting for another drop to be honest.

I tried that, restoring from backup using my computer. I still have the same issues. What works for one seems may not work for another but in the end the issues seem to return. I have reset network settings and have run diagnostics with both Apple and Verizon. Nothing has resolved the issue. At this time I have 5G turned off. This issue is all over not just on this forum. I just wish the carriers or Apple would acknowledge this issue and say something. When will this be fixed? Sorry... glad that worked for you.

Right..... that is what I was saying to the person that said do the restore. It does not work. Nothing I have tried has worked. Verizon DOA my first phone and I got one they just got in. Same issues. I want someone to acknowledge there is an issue. Apple needs to say something we are all having issues with this very expensive paper weight.

Yikes, 3G in 2020 (almost 2021)?

I think I’ll pass on that one.

Its unbelievable that we’d even need to consider that as an option in areas with strong LTE/5G signal. But here we are with $1000+ smartphones they can’t even process tower switches properly.

iPhone12, 2 months...should have returned it when I had the chance.

I am having the same issue/s. I have spent hours with support; ATT and Dell...when I could not connect at all.

One thing that "helped" was to update the driver on my Dell. At least I connected, but that is it. VPN just flat out does not connect, constantly disconnects (unable to work from home...big problem). Connectivity to Zoom last about 30 minutes IF all other devices in the household are off, including my husbands SE...which works fine btw.

Phone/Text/Email reception is spotty at best...where it use to be solid.

Wish I had my 6S back, I never had connectivity issues with the hotspot, VPN or Bluetooth. You would think Apple programmers could figure this out...how did they go backwards?

I was told that I need to keep up with the latest version...I check that daily in the hopes of a magic update that will give back the quality connections I was accustomed to. I am going to continue to try for a bit due to the investment already made ($1200) if not better soon I will be switching to another phone...not Apple...as this is impacting my work capabilities.

I’ve gotten lucky. I haven’t had a single dropped call since the update last week. Before that it was a constant issue.

obviously not fixed as many are having issues but my experience has been better.

Just got my iPhone 12 Pro yesterday. I'm a long time android user and it's my first iPhone. I've had complaints from every call I've placed saying they can only make out every other word. I have T-Mobile and even used my wi-fi calling. Nothing has helped an I never experienced service problems with my Samsung. After reading others are experiencing the same problem, I might just return it.

Well, forcing LTE hasn’t actually fixed the problem. I had several dropped calls yesterday as I was driving about the Orlando area. This is officially the least reliable and most infuriating phone I’ve had over the past seven years and an unworthy X replacement. I only wish Android had a similar size/format phone, my decision would be made.

I truly miss the Apple of Steve Jobs.

@orlandomini

I’m also in the Orlando area and have only been able to make a couple calls without the audio dropping (where they can’t hear me but I hear them) or the call dropping completely. Both Apple and Verizon seem to have no idea what the problem is, and I even got a replacement phone and still have the same issues.

Seems that to combat the issue, during the latest update, upon restarting your phone, Apple has it set to automatically turn on WiFi calling every time you reset your phone. Regardless of whether or not you have WiFi calling turned off, assumably making the problem not as noticeable to the unwary user.

I have called Verizon repeatedly - coming from DROID for years - decided to switch - what a mistake!!!! Verizon stated they submitted a case to Apple and they know of the problem - what is the problem in acknowledging they have bug? Just fix it - at least I can still move back to DROID due to extended return window...Others say move to IPhone 11 - it is a much better phone and since I really don't care about 5G for now - I may do that....any thoughts to those long time Apple lovers?

I’ve had every apple iPhone since it’s conception. This is the only one I’ve ever seen this kind of problem with. It’s an absolute junk product. I honestly cannot believe that anyone on this forum would say the issue has been resolved. At the time of my purchase, I gave up two perfectly good working 11pro’s for this 12 pro junk. I normally have the new phone in hand upon the day of the release each year. This is the biggest disappointment ever. Obviously apple rushed out an undeveloped product during a time of crisis and probably are quietly working on the fix under the table and hoping to start pushing them out under the radar. This type of business from them has definitely prompted me to change my perspective on upgrading a phone yearly. Will probably be searching for better alternatives in the near future as well.

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I’ve only had this I phone pro max 12 for a month going on & switched from android to apple bc of my teenage daughters both having ip11’s I could better keep up with them... but since I’ve dropped numerous calls (which I rarely ever experienced this in same exact areas for years til now) all over even in super popular & congested areas, my Camera screen is black frequently n if I cut in my camera n screens blank it won’t allow me to take pics as such w/o first having to cut cell phone off wait a min n. It back in which in a pinch of getting a pic I’m screwed obviously!, last if apple begins controlling what my free American choice wants by allowing what they deem ok n what they don’t deem ur infringing of my rights will effect 80 million people wander how many are on ur devices. I mean this is America n your not my mom nor my GOD there for you have no right in this free THINKING SOCIETY?!!!