iPhone 12 Pro Max dropping calls and poor phone signal

Due to this issue, I went to an AT&T store to replace the phone with a lower version. They only give you 14 days for returning your phone. I assumed it would be the normal 30 days. I am on day 16, so I a SOL with AT&T, been a loyal customer for 15 years. They informed me I have to call Apple, which I did. Took 15 minutes on hold before I spoke to the first rep. I explained my issues, she said "hold on while I investigate". She never came back on. Guess Apple does not want to deal with this issue. Ten minutes later I started with a new person. The new person seems more responsible. Going on a 1.5 hours of dealing with this issue.

I also having issues with poorer signal and someone when calling me he doesn't hear me, but I hear him.

When I call Apple support they say that first time hear about this issues, and that I go to service and leave phone, but phone is old like 7 days :(

I just bought my Iphone 12 pro max in December 2020 and I am having so much problem with drop calls plus the other party fade away during conversations. This is very annoying for the amount of money I paid for this phone. Anyone else have this problem?

Your not alone their as well my camera over half the time is black screened n won’t work until I cut phone completely off n back on again n by then most of the time the shots gone anyways it’s annoying n like you said Ridiculous considering the amount this new Iphone12promaxx

SAME EXACT ISSUE AND I'VE HAD IT! Expecting a call to get my vaccine and I have ZERO confidence I can receive a call. Its like 80/20 with getting a call. Most times I cant hear them or vice versa... Usually ok making a call, but not receiving. Have to toggle airplane mode sometimes to get internet connections when not on wifi. Never had an issue with my iPhone6, this 12 Mini is horrible! Not spoken to Verizon yet, but have to do something soon!

Strange, there are times my phone shows zero signal in strong areas. I have to literally turn it off, wait 50 sec and turn back on. In addition, the callers complain that my voice is choppy. Screen will go blank for no reason and will not come back with out the in and off. Makes me crazy!! Seems to have become worse with last update.

Anyone resolve this, same problem with new iphone12 in Ireland, caller can hear me I can't hear them then reception comes back or goes to call failed. This is my second 12 in 2 weeks same problem its totally unreliable and unacceptable First iPhone i've ever had problems with feel like chucking it at the wall

iPhone 12 Pro Max IOS 14.4 has not helped with the dropped call problem. Apple support they dont know how to help, and they dont accept that problem is real. Apple support 4 times try to erase/install new iPhone, and still is not working

what is better on service they give me onother phone for time when they will try fixed.

Apple support 🤷🏼‍♂️

I'm having the exact same issue... outgoing or incoming calls drop immediately. This just started today; I've had the phone about 10 days and it has not happened until now.

I'll try disconnecting the network but this is ridiculous.

I’m experiencing the same issue right now along with 4 others that I know. We have all had our phones for months now and all of a sudden today callers started dropping. Only getting threw using Facebook Audio calls.

I just got my apple iPhone 12pro max on mother day I been having promblem with drop call can’t hear the other person on the other line I took it back to Verizon they gave me a new and the same thing happen ....help 😭😭😭

Has apple done anything to address this isaue with regards to the iphone 12 pro max poor signal? Their recent software update does not include a fix on this. Have been using iphones for the last 10 years and this is the only time that I have encountered this kind of problem.

For a $1000 plus value for a mobile phone, this is very disappointing. Hope they can fix this issue soon!

Me too it either hangs up and says call fails or mid conversation i cant hear other person for like 30 seconds

This iPhone 12 Pro Max is utter junk! I can’t even have a phone call not drop it’s beyond unacceptable!

Made it worse for me!