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I have just received an iPhone 12 Pro Max and am having issues.
The signal is much poorer than my iPhone 11 Pro Max in exactly the same place - 1 bar instead of 2.
The call quality is poor and calls keep dropping.
I have read on here others are having the same issue.
Is this likely to be software or hardware? I have tried everything and Apple support have been unable to help me.
iPhone 12 Pro Max, iOS 14
Been using iPhone since it’s inception. Upgrade every year. This iPhone 12pro has been the biggest disappointment to date. Picked up my new 12 pro on release day. Constantly dropping calls and losing service with the iPhone not activated banner popping up. Happens every time my phone leaves a particular service area and in between changing towers. Airplane on/off rarely fixed the issue. Usually have to do a hard reboot to get the signal back, & then will only show 3G connectivity. Been to Verizon about the issue, they performed the network reset trick to no avail. Really disappointed in the product I’ve touted and promoted for years. Big Fail on this one apple. Hopefully you are working on a quick resolution.
I just got my apple iPhone 12pro max on mother day I been having promblem with drop call can’t hear the other person on the other line I took it back to Verizon they gave me a new and the same thing happen ....help 😭😭😭
Has apple done anything to address this isaue with regards to the iphone 12 pro max poor signal? Their recent software update does not include a fix on this. Have been using iphones for the last 10 years and this is the only time that I have encountered this kind of problem.
For a $1000 plus value for a mobile phone, this is very disappointing. Hope they can fix this issue soon!
There have been 2 updates with no solution to the problem. I’m giving it one more update and if it’s not fixed I’m returning the phone to the supplier.
I'm still having issues with calls connecting and if they do often I can’t hear anyone. Also huge issues around WiFi calling with the same problem. It’s gone on far too long Apple should be recalling these faulty phones as they’re almost unusable.
I do have same issues, not sure to return it. My calls are dropped and sometimes callers complaining breakages.
Me too it either hangs up and says call fails or mid conversation i cant hear other person for like 30 seconds
I tried reset network settings, now I see minimized dropped calls.
This iPhone 12 Pro Max is utter junk! I can’t even have a phone call not drop it’s beyond unacceptable!
Made it worse for me!
Yup BIG time 8 out of 10 of my phone calls are this way!
The new iPhone 12pro max is junk!I can’t believe I bought a garbage phone for 1400$ 😤
I spoke with Apple support. No assistance.
Yep did that already it’s still messed up with more issues and the new sim they sent me doesn’t even work.
I am having the same issue with VW I’m past my 14 days it started when I got this phone.
Verizon had me do a network reset and the problems did not resolve. Calls are not dropping but the sound for my caller breaks up.
I’m not getting much dropped calls, but seems like every call has a crackling sound to it. It’s very annoying, sounds like the speaker is blown or something. Can’t be because it’s brand new.
iPhone 12 Pro Max dropping calls and poor phone signal
