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I have just received an iPhone 12 Pro Max and am having issues.
The signal is much poorer than my iPhone 11 Pro Max in exactly the same place - 1 bar instead of 2.
The call quality is poor and calls keep dropping.
I have read on here others are having the same issue.
Is this likely to be software or hardware? I have tried everything and Apple support have been unable to help me.
iPhone 12 Pro Max, iOS 14
Been using iPhone since it’s inception. Upgrade every year. This iPhone 12pro has been the biggest disappointment to date. Picked up my new 12 pro on release day. Constantly dropping calls and losing service with the iPhone not activated banner popping up. Happens every time my phone leaves a particular service area and in between changing towers. Airplane on/off rarely fixed the issue. Usually have to do a hard reboot to get the signal back, & then will only show 3G connectivity. Been to Verizon about the issue, they performed the network reset trick to no avail. Really disappointed in the product I’ve touted and promoted for years. Big Fail on this one apple. Hopefully you are working on a quick resolution.
My iPhone 12 Pro loses signal 8 times already in the last two days. It's really frustrating especially when you are in a teleconference.
I have an old iphone 8 thank god it is reliable to use for now.
Mine is the same. I was a Samsung user for many years and decided to make the switch. This was the biggest mistake I’ve made.. I have documented 8 dropped calls today alone.
I will try turning off the 5g thank you
But it has lidar! Cant make a phone call but
Same issue. Network reset did nothing. Have to do hard reboot is a temp fix. Hoping for a update to fix this.
I have verizon as well.
Me too...sucks
Hi I am with EE in the UK and if I move my SIM to an older iPhone it is fine, but the 12 Pro Max is poor.
The carrier is not the issue. Same complaints with AT & T customers. I too have same issues and am a Verizon customer.
I just paid a ton of money, to switch from Android to Iphone. Now I'm having this issue and it seems like this a Global issue.
Absolutely. Same problem here. Verizon. Dropped calls. Or valet cannot hear me. Multiple resets a day.
Hard reset did nothing for me. Still an expensive paper weight
spoke to soon as it started to do it again :(
Same with ATT both whatsapp and FaceTime calls dont work
iPhone 12 Pro Max dropping calls and poor phone signal
