iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

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Posted on Dec 4, 2020 11:42 AM

I had the same issue - I have a pair of over ear headphones in the app for my headphones, I had to reset the devices that my headphones were paired to. Once I cleared that list, it immediately connected my phone. In short, reset your headphone so they are like new.

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363 replies

Dec 30, 2020 8:59 AM in response to robgal

I am so sorry for all of you who still can't get your phone to connect with a bluetooth device.


I have been getting these discussions updates everyday for more than a month now and it is getting annoying because it is the same issue but it is not the phone that is the problem. If it is, replacement is the only solution but some replace it thrice and still have the problem. It is obvious it is the user not understanding the technology involved. 


To stop receiving these updates, I have to unsubscribe. There is just no way out for me until I unsubscribe. It is the same as all bluetooth devices. You gotta figure it out for your bluetooth device how to unsubscribe or forget the connections. It can't do it by itself. 


 (music in background)Hall & Oates' No Can Do :"Easy, ready, willing, overtime. Where does it stop? Where do you dare me to draw the line? You got the body now you want the soul. Don't even think about it. Say, no go yeah. I, I - I, I'll do anything that you want me to do......Yeah but I can't go for that, no can do. I can't go for that, no can do...."


Don't let the phone and bluetooth devices take your soul. I can't go for that, no can do. Figure it out people. Good luck!

Dec 31, 2020 8:53 AM in response to NIGHTSHIELD

I am having exactly the same problem, my iPhone 12 mini doesn't connect to any Bluetooth device including my Macbook pro, 2 days back I purchase AirPods or any other iPhone. I tried to reset network settings and even restoring the iPhone to factory reset. And I checked with iPhone 7, and the older version of iphone5/6 they work fine. I believe all the preorder version models have this problem as a friend mini having the same problem. I was using Bluetooth for the first time after purchasing but, surprisingly airdrop works fine. Moreover, the funniest thing that happened was when I chat to apple support team the guy said all iPhone 12xx product doesn't support Bluetooth connection between apple devices. He responded by asking me to share with him the link where apple declares that Apple supports Bluetooth connectivity on its own devices. When I tell him, in my home, I only have apple devices and for so many years all connected further, asked him to connect to some senior technical representative, and he disconnects and left the chat window. Nevertheless, I didn't get any complete resolution from the apple support team until now and my 90 days support/warranty is about to end. Well losing my interest in buying Apple gadgets gradually..


Dec 31, 2020 9:52 PM in response to gracezarou

I am having the same problem. Any relief yet? I am new to Apple, tried all I could think of with no solution. Bought several bluetooth devices, bought new router to try 5ghz band, Finally ran out of tricks. As with you, I tried other iphones, a Yamaha amplifier and a couple of Android phones. All devices worked perfectly on all but my shiny new zillion dollar 12 PM.

Jan 1, 2021 6:13 AM in response to NIGHTSHIELD

I just received a brand new iphone12 (Dec 24, 2020), got it up-n-running, and sure enough, it doesn't recognize any bluetooth devices. Apple knowing they have a problem with bluetooth, but shipping the phones anyway demonstrates their lack of commitment to quality. All I can say is that I was going to purchase earbuds for the new phone, so that is "ON-HOLD" until somebody fixes this issue. In the meantime, I've spent a lot of money, and lost Bluetooth. You can't replace people like Jobs.

Jan 1, 2021 11:05 AM in response to 1434rock

I can say that the issue is intermittent and as far as I can tell completely random. Things that didn't connect at one time will....eventually. My AirPod Pros work fine, the ONLY thing that doesn't connect is my Omron Blood Pressure machine...NOW. All of my MPow headphones connect with no issues, my TV, Receiver, Car all are connected...finally. Computers connected. I haven't found any one thing that is the cure, it's purely, as I said, random.

Jan 4, 2021 3:16 PM in response to NIGHTSHIELD

The same thing here- it keeps toggling on and off of my usual bluetooth electronics even though I used the same SIM card. It does not work again until the phone has been shut off and turned back on, so the means that if I want to listen to something via speaker, I have to turn it off and turn it on again after using my AirPods. This is really annoying.


I used all of the troubleshooting techniques for bluetooth (turning bluetooth on, off), my AirPods are new and shouldn't have any issues associated with them, and overall this is a poor user experience for a brand new and advanced phone.

Jan 14, 2021 8:34 PM in response to oralee36

I have a Sennheiser Presence single ear earbud type headset. I'm told this is a high quality brand and it works faultlessly at work with my Cisco telephone. Each of these ideas has worked once or twice but then no longer does. I had the phone forget the device and now it will not pair again. Apple should be ashamed. It is unacceptable for this to be such a stubborn problem.

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iPhone 12 Pro Max Bluetooth Issues

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