iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

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Posted on Dec 4, 2020 11:42 AM

I had the same issue - I have a pair of over ear headphones in the app for my headphones, I had to reset the devices that my headphones were paired to. Once I cleared that list, it immediately connected my phone. In short, reset your headphone so they are like new.

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363 replies

Dec 14, 2020 8:14 PM in response to NIGHTSHIELD

Same happens to me. My new iPhone 12 pro can not connect with my Bluetooth speakers. Doesn’t recognize them. My old iPhone XS with the same iOS can connect without any problem. This is very frustrating, I upgraded but is worst the my previous iPhone. Also streaming music from my new iPhone to my apple car is slow, get “friedegg “ noises, etc. I am considering to returned the phone and keep using my Xs.

Dec 15, 2020 1:14 AM in response to Roy.Thong

Thanks for the insight. I will take a look.


I think it’s quite clear that Apple have got something very wrong with the way this works. Bearing in mind every iPhone has a unique identity code then a naming convention set by a user shouldn’t create an issue. Bluetooth devices are designed to be connected to multiple other devices and in a seamless way. One last try and if that fails then the phones are going back. I’ve lost days on this already.

Dec 15, 2020 12:15 PM in response to zonernovi

It was the same for me. IOS 14.3 made no difference at all to my new iPhone 12 Pro Max and it would still not recognise any Bluetooth devices. I now have IOS 14.3 on my old iPhone 7 and that’s struggling to find the Bluetooth devices it used to have on it. I had removed all of the Bluetooth connections from the iPhone 7 in order to try and get them to connect to the new iPhone 12 (it didn’t help). Roy.Thong is right that it seems like a duplication and cloud issue and hence my iPhone 7 is now struggling to find Bluetooth devices. Having wiped and reloaded both the new 12 and my old 7 a couple of times over the last few days to try and solve the problem it’s obviously caused confusion in the 7. I’m hoping that waiting 24hrs will solve it.


I wasn’t prepared to wait a week for the new phone to start doing what it should be doing straight out of the box. Bluetooth is critical for me. Earlier today I returned the two iPhone 12 Pro Max 256GB phones to Apple and obtained a refund. Time to consider a Galaxy.

Dec 17, 2020 12:51 PM in response to Roy.Thong

Thanks for your fast reply. Get it all done in the meantime. Tried to connect my Teufel BT loudspeaker and it worked immediately.

So I knew that the iPhone is not the problem. Just forgot to set the Jabras to pairing mode (press both Jabra bottoms and hold them for about three seconds till the blue led starts to illuminate).

After that they appeared immediately in the BT settings. Love my 12 pro 👌

Dec 19, 2020 5:55 AM in response to Sumner42

I have not read that anyone has the same problem as me. My iPhone 12 Max was fine when I got it and through the first year. It started in August 2020. It does recognize the Bluetooth, however unpairs and re-pairs every few seconds. I was told this was because the phone was trying to connect with other devices, however, I turned the Bluetooth off of all other devices and it still happens. I then turned off the Iphone Max 12 and paired it with my mother’s phone, and Whalla! Her phone, an Iphone 8, is fine. She passed away in October, and I now use her phone to listen to podcasts, music and stream movies, meaning I have two phones! It is extremely annoying to me, but when dealing with all that surrounds a loved one dying, I cannot spend time right now trying to fix this EXPENSIVE problem!


Anyone else experience unpairing and repairing?

Dec 20, 2020 5:58 PM in response to devilzombies911

I’m in the same boat. I am not happy with my device. I’ve been thru 3 iPhone pro’s and 4 Bluetooth headsets and it’s definitely my phone. At this point I want my iPhone X back or money back so I can get a device that has a stable working Bluetooth.

Have tried the whole gamut of troubleshooting and starting over each time from new, updating as apple puts out. Still no luck from apple with 14.3 same issues.

Dec 23, 2020 1:45 PM in response to NIGHTSHIELD

Iphone 12 pro here 14.3 ios. I’m having problems with my car’s Bluetooth. Never had any issues with my old phones. I even tried in another vehicle. Same BMW e87. I have also a Bluetooth dongle for media streaming and same it keeps disconnecting. I can’t make a phone call. It’s frustrating. I’d rather change my phone back to Samsung than hearing ‘you have to update your car’s Bluetooth software. Apple fix this. It’s sad and shameful.

Dec 25, 2020 5:17 PM in response to Roy.Thong

I did these too but still have issues where bluetooth connects and disconnects continuously over. I turned off all bluetooth devices in house, removed any other devices from apple Id, “forget device” for LG headset. Worked with Apple support and still happens. It may not be the phone for you, but for many of us, it is clearly the phone, and Apple support agrees.

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iPhone 12 Pro Max Bluetooth Issues

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