iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

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Posted on Dec 4, 2020 11:42 AM

I had the same issue - I have a pair of over ear headphones in the app for my headphones, I had to reset the devices that my headphones were paired to. Once I cleared that list, it immediately connected my phone. In short, reset your headphone so they are like new.

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363 replies

Dec 5, 2020 4:04 AM in response to GmenJ89

I am having problems with my bluetooth headset dropping out constantly. Disconnects and then pairs back over and over and over. Extremely frustrating. I turned bluetooth off in all other devices followed all the advice, but it still happens. Then I tried my headsets with another iPhone, and they work just fine. It’s something with this very expensiveIPHONE 12 PRO MAX, and Apple is getting away by saying it’s a conflict with other devices.

Dec 7, 2020 4:40 AM in response to NIGHTSHIELD

I got my pro max last Monday (11/30/20) left the store and turned my truck on and it immediately recognized my trucks Bluetooth. I didn’t think anything of especially since the store was horrible to work with ,but that’s a whole other dilemma. Got home and tried to connect to my home stereo and it didn’t search at all. I turned the phone off and then it would see the stereo and my various other BT devices then it just erases them and continues to search. It’s been like that since day one.


We can’t be told that the new iPhone is so great and it doesn’t even connect to Bluetooth. We all spend $1000.00 on a phone and this type of crap happens ?


Im just glad when I searched google this forum came up because I was beginning to think my phone was the lemon. I hope any new information gets posted here. Still very upset with apple that this issue hasn’t been resolved yet. Stop worrying about emojis and security terms and make the phones just work.


on a side note I was told by a former apple employee that changing your phones name is not recommended. It’s not the cause of the issue but in general it’s not a good idea.

Dec 7, 2020 10:02 PM in response to NIGHTSHIELD

This is so frustrating, bought the Iphone 12 Pro Max just a day old only to find out that the Bluetooth setting is defective and does not show any devices I have, e.g. bose speaker, sony headset, etc.


Works fine with my older Iphone, not just in this latest and greatest and most expensive Apple Iphone to date.


I wish Apple will provide answers as to why this expensive phone will not have a functioning Bluetooth as it is frustrating with no bluetooth connectivity at all.


I tried calling Telstra store that I bought it from, left messages and emailed, but no luck, and hoping here some answers will shed light to this..


Melbourne, Australia

Dec 14, 2020 6:21 AM in response to Roy.Thong

That is not the reason for me. My phone was working fine until around September when the Bluetooth started dropping in and out every 30 seconds. I thought it was my headset as everything Apple told me to do didn’t work and they insisted it was not the phone.


I turned off every Bluetooth device in the house, thinking it was trying to connect to another device. That’s not it. I am using my mother’s iPhone to listen to podcasts and music. What a waste of money for the 12 Max Pro!

Dec 14, 2020 3:03 PM in response to CStitches

The BIG question is - How long do you wait for? The phone arrived on Thursday last week and already it showed that a software update was available (which I installed) and then this evening it showed another software update was available (which I have installed) and yet neither have rectified the issue. With the resources and skills that Apple have at their disposal just how hard can it be?

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iPhone 12 Pro Max Bluetooth Issues

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