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iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 2:50 PM

I cannot connect my 12 Pro Max to my cars Bluetooth (hands free calling only). It’s been driving me crazy.

I also have an issue with the echo auto. The phone keeps thinking it’s a pair of headphones instead of a Bluetooth speaker and keeps turning down the volume after a certain period of time.

It’s so annoying and I’ve been back and forth with Apple support and their engineers and they basically told me to contact Amazon—even though it works fine on my XS Max and 6s+.


This is so annoying and needs to be addressed immediately. When I’m driving this is a safety hazard.

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363 replies

Jan 5, 2021 11:18 PM in response to Bill_mtt

Nope I had my phone replaced with another phone. Same exact issue. My phone connects to other car Bluetooth but not to mine. Other phones connect to my cars Bluetooth.


it’s an issue between the iPhone 12 and my Hyundai Equus.

Jan 8, 2021 9:25 PM in response to NIGHTSHIELD

A person on this thread said to turn your headset (mine is a Sena snowtalk2) off to reset it. The factory resent on Sena is to click on the right earphone button for 15 seconds. I did that and it worked! Immediately upon turning the Sena back on, the Sena paired with my iPhone 12 max pro phone.


Sending a big “thank you” to the person who said to try this (see Dec 4th post)!

Jan 8, 2021 9:28 PM in response to domer206

Thank you, domer206! This worked. I posted that you found the solution to the following:



A person on this thread said to turn your headset (mine is a Sena snowtalk2) off to reset it. The factory resent on Sena is to click on the right earphone button for 15 seconds. I did that and it worked! Immediately upon turning the Sena back on, the Sena paired with my iPhone 12 max pro phone.





Jan 14, 2021 1:40 PM in response to NIGHTSHIELD

I had the same issue with my new 12 pro. And I finally got it to pair with all my Bluetooth devices. When I went into settings and hit where my name is, for Apple ID, cloud, etc., I noticed that my old iPhone X was still listed under devices. So clicked iPhone X, then on the next screen I hit remove from account. Once it was removed from the account it started to connect to all of the devices. Even went to the car and it connected there as well.

Hope this will helps anyone with the same Bluetooth issues.

Jan 14, 2021 8:34 PM in response to oralee36

I have a Sennheiser Presence single ear earbud type headset. I'm told this is a high quality brand and it works faultlessly at work with my Cisco telephone. Each of these ideas has worked once or twice but then no longer does. I had the phone forget the device and now it will not pair again. Apple should be ashamed. It is unacceptable for this to be such a stubborn problem.

iPhone 12 Pro Max Bluetooth Issues

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