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iPhone 12 Pro Max Bluetooth Issues

Hello,


I am having Bluetooth connection issues with my iPhone 12 Pro Max. I could not been able to connect my iPhone to my headphones. (Denon AH-GC30). My iPhone does not see my headphones. Below what i did before asking this question.


I checked my headphones with my iPhone 7 plus - It works.

I checked my headphones with my Macbook Pro - It works.

Then i checked Bluetooth versions - both iPhone 12 Pro Max and my Headphones support version 5.


Lastly - i restarted my iPhone, updated to last version of iOS, reset network settings, but Bluetooth of my iPhone Does not see my Headphones.


What is wrong with it? Why such expensive phone, do not see my headphones, but my old iPhone does? Both have the same iOS 14.2.1.


(P.S. - could not select iPhone 12 Pro Max in device field, it does not exists here)


Posted on Nov 27, 2020 10:08 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2020 2:50 PM

I cannot connect my 12 Pro Max to my cars Bluetooth (hands free calling only). It’s been driving me crazy.

I also have an issue with the echo auto. The phone keeps thinking it’s a pair of headphones instead of a Bluetooth speaker and keeps turning down the volume after a certain period of time.

It’s so annoying and I’ve been back and forth with Apple support and their engineers and they basically told me to contact Amazon—even though it works fine on my XS Max and 6s+.


This is so annoying and needs to be addressed immediately. When I’m driving this is a safety hazard.

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363 replies

Mar 21, 2021 1:59 PM in response to Krissy1970

So................ I’ve tried

Forgetting Bluetooth Connection and repairing - NO CHANGE

Turning off WiFi - NO CHANGE

Hard reset - NO CHANGE

Resetting Networks - NO CHANGE

Response from Apple Support “You’ll just have to ensure you keep your phone software up to date and hopefully we can get this issue resolved!!!”


WOW - we all spend a lot of money to purchase a phone and all we want is for it to do what it is supposed to do, so the “two fingers” response from Apple Support is really disappointing and frustrating and certainly doesn’t give the impression they care about customer support and retention


Really don’t know what else we can do!!!!

Mar 27, 2021 7:48 AM in response to NIGHTSHIELD

I transferred over from an IPhone 7+ to a 12 Pro Max about 3 weeks ago. Like it so far. Except, for this past week. My Jabra Elites had been working flawlessly, and now keep resetting when I try to connect them. My IPad does the same thing. But, they pair and work like normal when I go to an old Samsung tablet.

Seems there is something in the latest update that broke some bluetooth.


Come on Apple, please look into this.

Mar 27, 2021 10:01 AM in response to sensiteng

How about putting this ''woke'' nonsense on the back burner and take care of your customers first. I had been with android for about 10 years, this 12pm being my first iPhone. Lots to like about it but malfunctioning Bluetooth is a huge problem and deal breaker for nearly all of your customers. Tried devices I was having Bluetooth problems with on an old iPhone 6s a friend gave me, an ancient samsung s5, a pixel xl, and a new samsung 20 ultra and all worked perfectly. C'mon Apple, get busy and get us out of our misery.

Mar 28, 2021 10:52 AM in response to Bill_mtt

I can tell you that they do generally connect...eventually...yes it's a PIA and not everything will connect....To date, I've gotten my car (2014 Audi), Air Pods, both MPOW head sets, LG TV, Apple Watch, two computers...but not the 3rd iMac (go figure). My Omron blood pressure machine will not connect at all, neither will my Mac Book Pro. I agree, perhaps less woke, climate nonsense and more customer satisfaction. As I stated, I voted against the entire board of directors and sent a lovely letter to Tim Cook. I'm actually sorry I traded in my iPhone 7+.


[Edited by Moderator]

Mar 31, 2021 3:35 PM in response to NIGHTSHIELD

[solved bluetooth issue for Amazfit watch]


I’ve switched from iPhone X Max to 12 Max, updated them to the latest iOS 14.3 at that moment and as result can’t connect both to the watch. Same issue with bluetooth as everyone has here. However, connection to my car (Audi) and air buds was still working perfectly.

To fix the wacht connection I’ve tried everything what is described here without no any results.


Eventually decided to use factory reset on the watch. That means a new connection (QR code) to the Amazfit app. It works now perfectly now.


All updates and watch data (cloud) remained.


So, maybe you can use the factory reset or some other reset on you device.

Apr 28, 2021 3:33 AM in response to NIGHTSHIELD

similar issue as many of the replies- I have 14 bluetooth headsets. No matter which one i try (3 different brands & 5 different models over 14 headsets) my iphone 12pro max will intermittently lose the BT connection, and then reconnect itself after maybe 3-4 seconds. very frustrating. i had a 30 minute call yesterday and the connection reconnected 3 times on my sony before I said “hold up a second, let me use my platronics”.... then it reconnected two more times before the 30 minutes was up. this is frustrating.

iPhone 12 Pro Max Bluetooth Issues

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