You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Loud crackling noise then iPhone 12 shut off

I was scrolling through tiktok at a low volume when my phone randomly made a loud cracking sound and then shut off. It almost sounded like an electrical short. Phone rebooted on its own and seems fine. Very strange for a brand new Apple iPhone 12....

iPhone 12, iOS 14

Posted on Nov 28, 2020 9:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2022 8:52 PM

It happened to me just five minutes ago, I was playing a game in the screen made a new electric shock sound and I got purple for a second. Then the phone restarted itself it’s iPhone 12 pro max not even a year old. Really ****** off right now and scared to use it

217 replies

Loud crackling noise then iPhone 12 shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.