iPhone 12 Pro Max stuck in Clearance in Progress for more than 8 days

Having the same issue. I order 2 12 Max Pros on the 19th and the lash scan was 11/23 in China. UPS told me to speak to Apple. I just sent an email to Apple. Wondering if there's a way to place another order and cancel the others... but I would need to come from the US.

At least I'm not alone!

I order mine on November 24

i actually order AirPods and the iPhone

the AirPods already came in but the phone is taking so long and it has been stuck in “Brokerage released the package. It will be processed through a clearing agency before final release to UPS.” I’m scared that the same thing would happen to me and that it gets lost):

Add another to the list: 12 Pro Max ordered 11/19. As of today 12/5:

It departed the China facility and then 20 min later returned to China facility. Now says package delayed and will be rescheduled.

WTH???

My order seems stuck in 'Clearance in Progress': Brokerage released the package. It will be processed through a clearing agency before final release to UPS

Its been 2 days now, no movement. Believe it’s still stuck in CHINA, no location update in UPS tracking.

Apple website says it will arrive on 10 Dec ! There is no delivery date provided by UPS(in their website)

How much time it takes for clearance process, and reach US and het it delivered to Halethorpe, MD

Does anyone experience this before? Pls assist

Sameeee, and it says arrives Dec 10

but I think it got lost or something

i also order the charger and the Carter has been like that for 4 days now

it sucks how all this is working tbh

it’s very frustrating

My status has also changed. My phone was in "Clearance in Progress" since Nov 23. Now it says "In

Transit" Delivery delayed. When I talked to UPS early in the week I was

told my phone was in Kentucky. When I checked delivery status today it says

"as of 12/5/20 it is in ZhengZhou, China. That's where my phone was on

11/21/20. When I talked to Apple agent on Wed (Dec 2nd) she said if they sent a

new phone it would be from the US not China. So, bottom line I don't know if

this phone in China is a new phone being sent, or if it's the origional phone and was

never was in Kentucky, or the current UPS status is not correct??????????

Neither Apple or UPS support take calls on weekends so I guess I'll set where

the status is on Monday.

Hey mine still under “clearance in progress” since 3rd Dec..!!

worried reading the discussions, seems you guys shipment stuck for 12 days !!

As per Apple it should deliver by 10 Dec or earlier, but in UPS, there is no delivery date yet.

Hey, May be I am asking too much..

what are the step-by-step step shipment movements for iPhone from zhengzhou to USA-out for delivery!!

It would be very greatful if any one share this information (May be a screenshot).

Thanks !!

No, it’s not. Usually it’s only in China a day before being loaded to Alaska or occasionally Korea

(I’ve gotten all my iPads personalized over the years and those have all shipped from China, without a glitch until now)

are you checking the track on the UPS app ? If not try downloading that on your device and it has better point to point tracking. Also since they updated the delivery date , you should be okay I think .

I am not sure what the heck is going on with apple or the shipping service. Mine is suppose to be here on Thursday. Right now it is in Incheon, KR. It just left china customs. Yup. A lot of buyer's are waiting. Frustrating isn't it? All we can do is play the waiting game. I hope everyone gets their phones soon.

I have a uv cleaner that I intend on using when cleaning. I mean everything. I am going to open mine out side. Then disinfect the whole box and contents. Probably over reacting but better to be safe than sorry.

Check my comments and images couple of post above. Shared mine shipment history. My pro max is coming from China to Korea to Alaska to MD.

once it’s departed out of Korea, you will receive in very next day

Update....my GF is suppose to get her iPhone on the 7th of Dec. since they reported hers lost and replaced it.

I on the other hand is still going through the 12 day investigation.............