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Dual sim SMS issue - can't send and receive from one line

I have an iPhone 12 pro max. It's factory unlocked


Physical sim is on the Visible network - SMS works on this line if everything else on the esim line is shut off.. data, imessage, everything. I have to disable it completely.


Oddly enough, calls and data work fine all the time on this line


The esim line is AT&T and works great. Data, phone, and SMS all work fine all the time..


For some reason, the SMS on the physical sim (Visible) line won't work if the esim (AT&T) is active. Thoughts?


I had the carrier reprovision the sim and rebooted. Didn't help.

iPhone 12 Pro Max, iOS 14

Posted on Dec 1, 2020 11:41 AM

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Check against the information in this support document to ensure everything is configured correctly. Using Dual SIM with an eSIM - Apple Support

Posted on Dec 1, 2020 11:47 AM

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Dual sim SMS issue - can't send and receive from one line

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