You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

pdavid6318 Author

Level 1

13 points

Dual sim SMS issue - can't send and receive from one line

I have an iPhone 12 pro max. It's factory unlocked

Physical sim is on the Visible network - SMS works on this line if everything else on the esim line is shut off.. data, imessage, everything. I have to disable it completely.

Oddly enough, calls and data work fine all the time on this line

The esim line is AT&T and works great. Data, phone, and SMS all work fine all the time..

For some reason, the SMS on the physical sim (Visible) line won't work if the esim (AT&T) is active. Thoughts?

I had the carrier reprovision the sim and rebooted. Didn't help.

iPhone 12 Pro Max, iOS 14

Posted on Dec 1, 2020 11:41 AM

Top-ranking reply

pdavid6318 Author

Level 1

13 points

Posted on Dec 1, 2020 12:05 PM

I didn't mean to mark this solved and now I can't change it. This wasn't helpful. There's no information about one line working for SMS and the other not. It say in the doc that both should work simultaneously

View in context

Dual sim SMS issue - can't send and receive from one line

Similar questions