Dual sim SMS issue - can't send and receive from one line

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Level 1

13 points

Dual sim SMS issue - can't send and receive from one line

I have an iPhone 12 pro max. It's factory unlocked

Physical sim is on the Visible network - SMS works on this line if everything else on the esim line is shut off.. data, imessage, everything. I have to disable it completely.

Oddly enough, calls and data work fine all the time on this line

The esim line is AT&T and works great. Data, phone, and SMS all work fine all the time..

For some reason, the SMS on the physical sim (Visible) line won't work if the esim (AT&T) is active. Thoughts?

I had the carrier reprovision the sim and rebooted. Didn't help.

iPhone 12 Pro Max, iOS 14

Posted on Dec 1, 2020 11:41 AM

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Answer 1

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pdavid6318 Author

Level 1

13 points

Dec 1, 2020 12:05 PM in response to ChrisJ4203

I didn't mean to mark this solved and now I can't change it. This wasn't helpful. There's no information about one line working for SMS and the other not. It say in the doc that both should work simultaneously

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