New MacBook Air (M1, 2020) crashing all the time!

snowleapard2020 wrote:

thanks for this reply, i am still on the fence over purchasing a new MacBook air.

all i read here is users problems with the M1 MacBook air.

That is because this is a help community. People only post

here when there is a problem. Like a hospital, how many

healthy people check in for no reason when they are healthy.

If people have working machines and are happy, they have no reason

to post here.

Also, after spending many years here helping people, a majority of

the time most issues are "self inflicted". Of course there are cases

of true bugs but they tend to get ironed out. Problem is, unlike

days of yore, the vast majority of people are not computer savvy

and often do things, often without even knowing it, that create

issues.

Freezing even when in System Preferences and nothing running. Booted in Safe Mode and all is good. All problems disappeared. But I cannot figure out what is causing the problem. Check the normal areas in /System/Library and ~/Library, nothing found. Nothing launching. Ideas?

New M1 Mac air keeps freezing on safari and it won't minimise while other apps are functioning at the same time but with a time lag. I suppose its a safari problem. Plz find a solution, its really annoying to get a new air and find this issues.

Same! I just got the M1 macbook pro with 16gb...you would think it would be fast-and wouldn't have any problems, but I am currently seeing it crashes and the little rainbow ball pops up. I would say my macbook pro 2010 works a bit better in that sense? we will see... i really don't know what to do.

Same here,

the pro version with 8gb ram.

with the crashing had only few times problems, what my main problem is that this so called super performance laptop is struggling very hard after few hours of standard usage, like working on some pdf files on pdf expert app which is actually optimised for m1 chip and maybe few tabs open on safari.

I've never saw that loading ball even on my intel macbook pro 2016 that much since i had a window pc 7 years ago.

i think I will return it as I can until 31 January

@Marcusio I returned mine after day 2 and Im using my intel 2015 without any issue.

i don’t get why only safari is giving issues, supposedly is optimized for this. How people is waiting for apple “to fix this” it shouldn’t be an problem to begin with! Anyone else had issues with the screen afte the beach ball appeared?

I guess that this words are true then ,,never believe in Benchmarks"

there was a huge avalanche of first reviewers even from Verge that they could not believe how fast and spots on the very top compared with the Intel laptops.

They got me fooled, i should have waited for the private and in real life usage reviews.

I have the same problem with these paid YouTubers and no one mentions all problems we face.

and Apple till now no comment at all, all that they can do just contact customer support.

We should stand for this more

Same thing here was wondering because I have the poultry eight gig which is ridiculous that Apple charges $1000 for a laptop that has 8 GB of RAM in 2021. But everything about this thing starts to lock up it’s about the same speed as my eight year old MacBook Pro. Worst thing is that Apple really probably doesn’t care. Apple if you’re listening give us our money back and give us a better laptop. Perhaps get rid of the basil perhaps start with 16 minimum gigabytes of RAM and definitely a half a terabyte of storage is pretty much the standard these days for a premium line. And if you really care about your customers put for USB-C ports on the thing as well as a microSD card slot that’s not asking too much.

The Question is what you guys did ? What apple support said to this issue anybody had some news ?

Is this an hardware maluftion of M1 or it is a software Big Sure issue and we should keep waiting for a software fix ?

Brand new yesterday. Its a piece of junk with nothing but the apps it came with on it. This is 100% an Apple problem at the source. What do you gain personally from pretending like its something that we did wrong instead of addressing the actual problem?

Same problem here on M1 Mini, plus the monitor turns itself off and won’t come on again (another known problem).

M1 processor and Big Sur clearly not fit for purpose, I have now lost a bunch of work as whole machine is unresponsive and requires hard reboot.

My new M1 MacBook Pro can't stay running for more than 5-6 hours before it kernel panics and crashes. Have tried just about everything -- removing non-Apple software, safe mode, etc., but it doesn't work. It was working better in the limited time I had it before the 11.1 update, but I'm not certain that's the issue.

With the number of people seeing this (there are several support threads on this topic), I'm just not certain why Apple hasn't said anything?!?