iphone 12 dropping calls

Still dropping calls, I installed 3 watt booster in truck and still dropping calls, currently thinking about Samsung as Apple doesn’t seem to interested in a fix.

im located in Alberta Canada and never had issues in the past with my iPhone 8, definitely an Apple issue.

good luck with yours

Rjconn007 wrote:

They say there is a known issue with the iPhone 12s and WiFi. HD Calling is necessary for WiFi calling and the iPhone 12 is not set up to do this is what the representative says.

I use Wi-Fi calling without issue on my 12 Pro Max every day - my home is slightly shielded from the local cell tower so most of my calls are via Wi-Fi calling.

Also there is no general case issue with Wi-Fi and iPhone 12s.

Solved the dropped calls issues on the iPhone 12, I bought an IPhone 8, put the iPhone 12 back in its box and placed in junk drawer where things go to die.

money that is gone forever, well done Apple!!!

dissatisfied customer.

I have the same issue with my iPhone 12 Pro. I work remotely now and I experience 8-10 dropped calls during the workday and after each day. This has become a known issue I have now amongst my team members and friends. It is very frustrating to say the least. So I try to use MS Teams more to join meetings so I will not lose connectivity by calling on my $1200 512mb iPhone 12.

I took the phone back to T-Mobile. They checked the phone and said I needed a new sim card but the issues still persist. It seems worst than before. After the call drops I cannot call people back or receive calls for the next 2-3 mins. This has definitely become a hinderance and disruption to my professional and personal life. I really wish Apple would fix this issue and issue a credit to every iPhone 12 user.

DogCow, spoke with Apple the other day, working on some stuff with my senior adviser and they, for the first time, acknowledged possible device issues. Still working through some things and I’ll share when I get more details. My phone works fine when I’m away from my house. Possible WiFi hand off issues. So please don’t suggest the internet provider is to blame because the X and 11 work just fine.

Contact AT&T and see if they have suggestions.

The vast majority of AT&T customers see absolutely zero issues with their iPhone 12s, but some do, likely because their local cell tower uses a different vendor's equipment than others in the area.

I’m not going to argue but my 12 is the only phone having this issue. None of my Samsung’s or the other iPhones in the house ever had this issue. We’ve had the booster for many years. There is something off with the 12 specifically.

Believe what you want to believe. When we got iPhone X, we added a booster to our home. It destroyed cellular service. Which when removed, was restored. I finally installed a high quality Linksys Mesh Network in our home and it's FANTASTIC. But again, believe what you want.

Yes I did use old SIM card, replaced with new SIM card, tried 5G, 5G auto, LTE, airplane mode on off, reboot phone, reset network, iPhone 12 is the Issue, not the carrier, have been with same carrier for years, the only thing different is iPhone 12, pile of crap.

I guarantee you Telus is the issue. You can blame the phone all you want. But no phone you've had before this phone was 5G. Telus had years to make LTE work well. Now Telus has to make their 5G cellular network work well with iPhone 12. Or you can blame the phone if that makes you feel better. But you're blaming the wrong entity.

Here in the US, I've been on AT&T for years. I have zero issues with AT&T's 5G service. But I have friends here on Verizon, and they're having all sorts of issues. Is it the phone? Of course not. It's Verizon's issue.

Check out this thread on this forum, validating what I was telling you. Which is IF your cellular provider permitted access to 3G, you'd have access to 3G. It's up to the cellular provider to give that in the cellular profile, which AGAIN, Apple has nothing to do with --> https://discussions.apple.com/thread/251982529#:~:text=No%2C%20same%20SIM%2C%20same%20carrier%2C%20same%20plan.%20iPhone,carrier%20determines%20what%20you%27ll%20be%20able%20to%20do.

Yes, that is controlled by the cellular carrier settings the carrier sends to your device.

This is why the carriers don't enable a 3G-only switch anymore:

Importantly, all of these carriers have already taken the first big step toward shutting down their 3G networks: They are no longer activating any 3G devices. This is a common move among wireless network operators looking to shift to newer technologies – typically they enact it a few years before an actual network shutdown on the assumption that most customers will naturally upgrade to a newer, supported device before service is shut off.

Further, many operators are content to drag out the process. For example, Verizon decided to delay its own 3G shutdown by a year.

To be clear, the great 3G shutdown in the US has precedent. For example, Sprint recently shuttered its WiMAX network. And AT&T discontinued service on its 2G network in 2017. According to AT&T's filings with the SEC around that time, it counted 4 million customers on its 2G network, the bulk of which were IoT devices.

LightReading: Goodbye 3G: Here's when T-Mobile, AT&T and Verizon will shut it off

What did your cellular provider do when you told them that your phone is dropping calls even with 5G turned off? Are you using Wifi Calling, which can help in areas with limited cellular services? There are so many variables.

But if you want to blame this on Apple and the phone, then schedule an appointment at your Apple Store Genius Bar for evaluation. Arguing your unhappiness with other users, none of whom can wave a magic wand to solve your issue is pointless.

Why is it such a difficult concept for you and others to accept the cellular providers deliver phone calls to your phone? Apple doesn't. If they can't get their act together in some locations, Apple can't do anything to effect cellular service of a provider in any way.

I'm lucky. I live in a large enough city where AT&T has done an excellent job rolling out 5G service. I never have dropped calls on either of our two iPhone's (12 and 12 Pro Max). No one I know with an iPhone 12 where I live is having ANY dropped call issues. At least no one I know who is on AT&T.

It all depends upon the frequencies the tower asks your phone to use, and your 12 Mini may be assigned by the tower to a different frequency than your 12 Pro Max.

Do you have 5G service to both phones and is 5G enabled on both phones?