iphone 12 dropping calls

Yes, that is controlled by the cellular carrier settings the carrier sends to your device.

This is why the carriers don't enable a 3G-only switch anymore:

Importantly, all of these carriers have already taken the first big step toward shutting down their 3G networks: They are no longer activating any 3G devices. This is a common move among wireless network operators looking to shift to newer technologies – typically they enact it a few years before an actual network shutdown on the assumption that most customers will naturally upgrade to a newer, supported device before service is shut off.

Further, many operators are content to drag out the process. For example, Verizon decided to delay its own 3G shutdown by a year.

To be clear, the great 3G shutdown in the US has precedent. For example, Sprint recently shuttered its WiMAX network. And AT&T discontinued service on its 2G network in 2017. According to AT&T's filings with the SEC around that time, it counted 4 million customers on its 2G network, the bulk of which were IoT devices.

LightReading: Goodbye 3G: Here's when T-Mobile, AT&T and Verizon will shut it off

iPhone123gissues wrote:

iPhone 12 is definitely the most expensive coaster on my coffee table.

If you are unwilling to accept that your cellular provider needs to help you, I guess you'll continue to have an attractive expensive paperweight on your coffee table. That's up to you.

We were having the same issue with calls only lasting 10 seconds. After calling TMobile, I was directed to Apple. The tech at Apple instructed me to go to Settings, General, Reset, Reset Network Settings. Once that was complete I logged back in to our WiFi network and the phones so far have been working. No more dropped calls in our home office or away from our residence. I hope this was a long term fix, but it may be worth a try for others.

I finally spoke with an honest TMobile rep. He said without a doubt our dropped calls were due to towers in our area being converted to 5G. After so much effort on our part and Everyone playing the blame game we seem to have our problem resolved. They sent us a CellSpot to help as well.

Apple is at fault. It is terrible that they are refusing to address this issue. It is absolutely and iPhone 12 issue regardless of carrier. My son has an 8 and we can use his phone just fine. I can be sitting next to him and my husbands call won't eve go through to me, or if it does we can't hear each other. My sons phone works just fine. We are on TMobile not Verizon.

Apple needs to own up to their issues and fix them.

An iPhone 8 CANNOT be compared to iPhone 12. iPhone 8 is NOT 5G and the issue here is not Apple's fault. It is an issue with the carriers changing over to 5G. Chances are if you turn off 5G on the 12 and stick with LTE, you won't drop calls at all.

You say that but you provide no proof, yet multiple posters indicate their carriers have admitted it is a carrier issue, and at least some with this issue have had it fixed by changes their carrier made to their local cell tower.

That wouldn't be the case if it was Apple's issue.

I say it's not a carrier issue because we have been through this with Verizon and with T-Mobile. I am an avid apple user. EVERYTHING I own is apple. I want it to work. Get outside this forum and do some research and it's a known apple issue but they are passing the buck.

What did your cellular provider do when you told them that your phone is dropping calls even with 5G turned off? Are you using Wifi Calling, which can help in areas with limited cellular services? There are so many variables.

But if you want to blame this on Apple and the phone, then schedule an appointment at your Apple Store Genius Bar for evaluation. Arguing your unhappiness with other users, none of whom can wave a magic wand to solve your issue is pointless.

Take a chill dude. No no one is arguing. Just making a point. Hoping that maybe apple will get a clue and pursue the issue since there are more than a just a few hundred people with the problem. Just about everyone with iPhone 12s has the same problem regardless of the carrier.

Apple is NOT going to get a clue from you complaining on this user to user only forum. Apple doesn't participate here at all except to moderate posts for adherence to the terms of use everyone agreed to when joining the forum. If you are hoping that the squeaky wheel get's grease from posting here, you're hope is not going to happen. You need to champion your issue with your carrier and Apple directly.

You assertion that just about everyone with iPhone 12 has this problem is patently false. Where is the actual statistic you have to back that up? There are millions upon millions upon millions of iPhone 12 being used in the world. The vast majority are having no issues. If they were, this thread would have blown up with users complaining. And the amount of people complaining here are statistically insignificant in relation to the number of phones out there today.

I don't doubt you have an issue, in case you think I do. I'm sure you do. But to assume everyone else does is a wrong conclusion.

Schedule an appointment at your Apple Store to have your phone tested.

I'm experiencing exactly as mentioned above in this thread. Being that I have 4 phones, and all doing the same, multiple trips to phone company to get new sims, and still isn't resolving the issue(s). NO ONE is owning up to this, very frustrating, especially after dropping a significant amount of money on 4 new phones. Being a business owner, and not knowing if your service is just going to stop, and expecting a phone/text back immediately just to find out the phone has stopped taking signal. again...again....again.! Please someone take control of very frustrated iPhone 12 users. Please!

Why is it such a difficult concept for you and others to accept the cellular providers deliver phone calls to your phone? Apple doesn't. If they can't get their act together in some locations, Apple can't do anything to effect cellular service of a provider in any way.

I'm lucky. I live in a large enough city where AT&T has done an excellent job rolling out 5G service. I never have dropped calls on either of our two iPhone's (12 and 12 Pro Max). No one I know with an iPhone 12 where I live is having ANY dropped call issues. At least no one I know who is on AT&T.

It all depends upon the frequencies the tower asks your phone to use, and your 12 Mini may be assigned by the tower to a different frequency than your 12 Pro Max.

Do you have 5G service to both phones and is 5G enabled on both phones?

I recently purchased an iPhone 12 Pro Max... I adore the screen and etc.

I, also, am on Verizon and in an area that does not offer 5G (and will be one of the last places on Earth to get it)

After reading most of the posts from this thread, I have divined a bit of a solution from the response of lobsterghost1 and a few others..

Go to Settings>Cellular

If you have good Wi-Fi:

Wi-Fi Calling> ON

Otherwise:

Wi-Fi Calling>OFF

Cellular Data Options>Voice & Data> LTE

I then turned off my phone, waited 5 minutes and turned it back on.

I also own a cellular iPad Pro 11... I had it turn Wi-Fi calling back on and it did it account wide...

BE CAREFUL TO NOT RE-ENABLE WI-FI CALLING IF IT DOESN'T WORK FOR YOU

I hope this helps!