iphone 12 dropping calls

I am having this same issue of dropped calls with my iPhone 12. Not a max, but same exact issues. Have gone through the same exact things that are being discussed above. After hours and hours in this, I really am wondering why it is that each and every senior level person I speak with on Apple Support will not acknowledge that there is clearly a problem with SOME of the 12s dropping calls. It is so frustrating to go through the whole scenario and what it is that I have already done to address it with each of the Apple Support techs, as opposed to saying "Yup, I'm one of the thousands of users whose iPhone 12 is defective." And, yes, this has been the same exact issue on two phones shipped directly from Apple. It's especially frustrating because I also bought a new 11 at the same time for someone else in my family and they have experience none of the same issues. When I just asked the Apple tech about replacing my 12 with an 11, they told me that Apple almost never allows for a downgrade, but only an upgrade. I'd be fine with them upgrading me to a 12 pro, but clearly this forum demonstrates that the same exact issue is happening with the pro/pro-max versions. Joining in your frustration!

I had an IPhone XR that started dropping calls. I too have Verizon. But then so does my husband and it never has happened to his Iphone 11.

I took it to Verizon who told me it was common with X's and I decided to get a 12.

Well, it still does it. Even after Verizon customer service reset my phone and some of its settings.

I don't know where to turn actually.

especially when it doesn't happen to my husbands phone that is exactly like mine.

Listen, I have used apple for ages and it usually never disappointed me, I love apple, their products and everything they do, however I must disagree with the rubbish you are writing!! I am having the same calls dropping issues with my iPhone 12 Pro Max, which is absolutely ridiculous, especially because it’s a phone, so calls should be perfect!! And Forbes is the only one that has had the balls to take this topic up! There are so many users out there who are experiencing this! I am one of them! And I can tell you it is really frustrating, especially after spending so much money for it, and knowing this is a premium phone!! So stop saying this junk and maybe you could help find a solution!

Forbes has an anti-Apple agenda and has for years, so their opinions are always negative towards Apple.

Nothing in life is perfect, but my 12 Pro Max on AT&T has not dropped one call since I received it last November, even in areas where I lost calls with earlier iPhones.

Unfortunately, it's impossible to post a video of a phone not doing something unless I wanted to post a twelve hour saga of it doing what it is supposed to.

Contact your cellular carrier.

Don't buy an i12 pro max. It's garbage. I have the same problem. When the phone switches to the car or from ear phones it drops. Sometimes it takes 4 times of swiping to answer to finally pick up a call. It doesn't hot spot well. It misses ringing or call in notifications and many other quirks. I feel i downgraded with this expensive upgrade.

It's sad that they are telling people to turn off private addressing rather than tell people to address the core issue of their home network being broken, but I suppose if it works for you at least it's a workaround for the moment.

It's almost certainly a carrier issue or everyone would have these issues, and most do not.

Once again, if private addressing affects your experience in any way, it's an issue with your network or the recipient's, it's not the fault of Apple or the phone.

What Apple is doing is completely within the appropriate networking specs.

Possibly, but my phone seemed to work yesterday. Still need to test it more. DogCow keeps saying it’s a carrier issue, but hundreds of posts on Reddit on multiple carriers having the same issue tells me otherwise. So did one of the Apple tests, it told them it was a phone issue, until they changed their mind when I said I wanted a new phone. All I know is everything was fine with my X and then immediately went to problems with the 12pro. Even if it is carrier, Apple should be workin with all the carriers to solve. I’ve spent weeks with both carrier and Apple. Far too much time wasted for a phone that should work much better.

They do, but Verizon also has the clout to tell Apple to Go Fish.

They were able to get them to fix one site, but to get Verizon to embark on a program that would likely cost them tens of millions of dollars? Not so much.

No way Verizon is going to do something that might affect their quarterly results to make Apple happy.

By now it's more clear than ever it's a carrier issue.

If you're unwilling to pressure your carrier on the problem and are willing to give up Apple products as a result, that's your call, there's nothing anyone can do about that.

Apple cannot fix a carrier issue.

If the phones work well everywhere except when you pull in your driveway, there is something up in your property effecting reception. That would be a more difficult issue to isolate, but can't be a phone issue if it ONLY happens in close proximity to your home.

It can be a phone issue if all the other iPhone variations don’t do the same thing. It might not be switching between WiFi calling and towers well? Although still has an issue regardless of WiFi calling on or off, cell on or off. Although turning WiFi off completely seemed to help a bit but signal is lowish in the house so it still has some trouble and drops in known drop spots.

You're not speaking with Apple here. Yes, your post was edited, but not by anyone at Apple you seem to want to complain to. There are forum hosts whose sole job is to read posts and either edit or remove posts which violate the terms of use. So demanding Apple do anything here get's you nothing. Do you not understand this is a user to user only forum? No one here can do anything for you.

You need to work with Apple or your carrier directly if you're having issues.

I drop calls from the cell (with WiFi off and WiFi calling off) as well, but that’s why I use WiFi calling because my cell signal is usually 1-2 bars. I did test all configuration of WiFi on/off, cell on/off and I drop every which way. Although when WiFi itself is on (WiFi calling enabled or not) it seems to be much worse. My 11 does not have this problem.

I have not made any progress with either Apple or AT&T. I’m now using our other iPhone 11 for calls and the 12 Pro for text and internet. Really kind of ridiculous that I have to work this way and also realizing how little actual difference there is between the 11 and 12.