iphone 12 dropping calls

If you want to ignore the full explanation I've given you several times, there's nothing more I can say to make you understand.

Your argument is the functional equivalent of stating you are returning your FM radio because you tried an AM radio and it's good enough, and if that's the case, I wish you well.

There's no need to own a surround receiver if an AM radio is all you want.

iPhone123gissues wrote:

The first step to fix a problem is to admit that there is a problem and Verizon will never do that.

Here I fixed your post for you..........Verizon is one of the absolute best at the blame game and rarely will ever admit they have an issue on their end. Yet here you are on this forum, where the dominant common theme with people who have dropped calls, is.....wait for it........ Verizon. Yes, there are reports from other carriers, but most of the posts here are with Verizon.

As I've said over and over, on AT&T with 5G, neither our iPhone 12 or iPhone 12 Pro Max has had a single dropped call. If I recall correctly, Dogcow is also on AT&T, without any dropped calls.

You didn't understand what I said. I never said it was ONLY Verizon. I said, in case you didn't read what I wrote that there are others reporting issues with their carrier too. But the predominant carrier mentioned here is Verizon. That doesn't mean other carriers are immune to not setting up their 5G network well. Any carrier can mess up. You keep wanting to pin the blame exclusively on Apple. That's the wrong direction. I know a LOT of people on iPhone 12 in my city, none of who seem to be having any dropped call issues. And I know people on Verizon and T-Mobile too. Someone where I live, the cell towers seem to be configured appropriately to handle 5G Service. How can Apple fix something which is not universally broken? And you keep failing to understand that Apple has nothing to do with the cellular network you pay for. You need to push your carrier in Canada to resolve this.

PS: I didn't edit your post in the real. I used the quote button (") in task bar below which starts with B I U and then changed the word from Apple to Verizon. You could do the very same with any post I write.

And for clarity, I never said no one on AT&T can't have dropped calls. But I'm willing to bet we don't live in the same city and therein is the difference. In my city, AT&T has done the rollout of 5G service really well. In another city, they may not have.

And while the dominant complaint in this thread has been with Verizon, that doesn't mean Verizon is bad everywhere. Again, some of my best friends with iPhone 12 are Verizon customers. And again, in my city, they are not having dropped calls.

Sigh..........you just don't get it. We keep trying to explain this, but you are insistent it's 100% Apple and since no one on this forum works for Apple or has anything to do with Apple, no one here can do anything to help you. Take this up with Apple since you're convinced it's Apple's fault.

So the millions of AT&T users with iPhone 12s and absolutely zero issues are what, lucky?

Though Verizon is not the only carrier with whom people are having issues, it is a carrier issue as evidenced by the fact that when it resolves for people it does so without a new release of iOS - it most commonly resolves without users having to take any action at all.

I'm so glad I found this forum - I was beginning to think I'm just nuts and my phone is fine. I have an iPhone 12, on Verizon, and I can barely use my phone for calls. Oddly, some days are better than others. I cannot find a pattern with the malfunction. I'm on my 4th iPhone 12 in the past 9 months. I purchased the first one. The 2nd and 3rd were replaced by Verizon, warranty claim due to dropped calls. The 4th one was replaced by Asurion, as phone #3 was damaged in an accident (my fault). All four iPhones have the same dropped calls issue. I have taken phones #1 and #2 for Genius appts, and they say the phone works fine and advise me to talk to Verizon. Verizon tells me to reset the network settings, and that should help the signal quality. I've been a Verizon customer for 17 years, but this is ridiculous. I have a phone that can't be used for calls. I'm really at wits end, I want to stay with Apple, maybe migration to AT&T is the answer ?

That's something AT&T needs to get sorted out; something in their local network isn't handling the transition properly.

I switch between Wi-Fi Calling and Cellular several times daily and have never had it drop a call since 2019 or so when AT&T got it sorted out in my area.

I’ve drop more calls on iPhone 12 in a month then in 10 years combined. I had to 2 clients hang up it’s literally costing me money. If I don’t at least 3-4 bars I’m getting hung up on 1 bar can’t call 2 bars I’m told to buy a phone works .

my iPhone 8 Plus was so much faster

I have an iphone 12 and my roommate has the iphone 11, both on Verizon. Only my phone drops calls. I have tried all the suggestions to no avail. I only started getting dropped calls recently which leads me to believe that it has something to do with Apple’s latest IOS update for iphone 12.. That is when my dropped calls started.

Hersheybear wrote:

I only started getting dropped calls recently which leads me to believe that it has something to do with Apple’s latest IOS update for iphone 12..

Apple’s latest update for iPhone 12 was released on July 19, 2021. This thread dates back to December 2020. No iOS update is responsible for this behavior.

Oh I didn’t know that. I did get my iphone 12 in December but the calls just started dropping this month. My next guess is 5G network, but who knows. I may bite the bullet and get the older iphone SE if changing my 5G doesn’t help. Any suggestions would he,p. Thanks.

I’ve had the same issue as well ! I purchased my iPhone 12 Pro Max in March of this year , it just recently started dropping calls as well , made numerous calls to my phone carrier T-mobile and the issue still keeps persisting 😤

I'm on my 2nd VZW iphone 12 in a few months for dropping calls. Worst of all after dropping a call the phone typcially goes into "call fail mode" and cannot dial out or answer for sometimes minutes or until I reboot the device. VZW techs are aware of the problem but no one has any answers. I have tried all settings changes without success. Incredibly the phone has been in the market for 10 months but no solutions. This must be an apple hardware issue they are refusing to own to avoid millions of warranty recalls.

If this was an Apple hardware problem it would be universal to all owners of iPhone 12. It's not. Not by a long shot. We have iPhone 12 and 12 Pro Max. We are on the AT&T Network. We've never had a dropped call since getting our phones on launch.

But it seems pretty common for people on the Verizon network to have issues. Maybe it's time to consider moving to a difference carrier?