iphone 12 dropping calls

I know several folks said turning off WiFi calling didn't solve their issues but I'll just say again that doing that seems to have almost completely solved it for me. I haven't dropped a call since I did that maybe 2 weeks ago. Just FYI in case it helps. Also I *am* still having problems sending attachments in text to people who don't have an iPhone.

It's sad that they are telling people to turn off private addressing rather than tell people to address the core issue of their home network being broken, but I suppose if it works for you at least it's a workaround for the moment.

I purchased a brand-new iPhone 12 Pro three weeks ago (an upgrade from my iPhone X, which I purchased in the spring of 2018).

I have tried literally every tip and suggestion on every forum I can find and nothing works to fixed the dropped calls issue. Not resets, not shutting off WiFi calling, not turning off 5G, not adjusting any other settings--NOTHING. I am on U.S. Cellular's carrier service in an area with very good cell service, typically. My calls are dropping completely and just cutting out all over the place. It's terrible. I only have a cell phone for my business (solo attorney with lots of clients), so this is affecting my job badly.

I am just at a complete loss as to what to do. I think this is very clearly an Apple software issue with this phone model, but are there any plans in the work for actually fixing it?

It's almost certainly a carrier issue or everyone would have these issues, and most do not.

Once again, if private addressing affects your experience in any way, it's an issue with your network or the recipient's, it's not the fault of Apple or the phone.

What Apple is doing is completely within the appropriate networking specs.

Possibly, but my phone seemed to work yesterday. Still need to test it more. DogCow keeps saying it’s a carrier issue, but hundreds of posts on Reddit on multiple carriers having the same issue tells me otherwise. So did one of the Apple tests, it told them it was a phone issue, until they changed their mind when I said I wanted a new phone. All I know is everything was fine with my X and then immediately went to problems with the 12pro. Even if it is carrier, Apple should be workin with all the carriers to solve. I’ve spent weeks with both carrier and Apple. Far too much time wasted for a phone that should work much better.

Thanks for sharing. Apple could issue this to us and the carriers and we could support this. But instead I’ve spent weeks on the phone with Apple going through all kinds of hoops for them. If this was it Apple should put something out. They have the clout to drive this and make it clear.

They do, but Verizon also has the clout to tell Apple to Go Fish.

They were able to get them to fix one site, but to get Verizon to embark on a program that would likely cost them tens of millions of dollars? Not so much.

No way Verizon is going to do something that might affect their quarterly results to make Apple happy.

It is late February and my iPhone 12 mini is dropping calls like crazy......I checked with spectrum carrier, they replaced SIM card and there’s no problems with them.....I turned airplane mode on and off , I turned phone on and off, still having these problems, I just tried resetting network settings as was suggested in some comments......if this still doesn’t help I will be calling apple and if they don’t fix this $1,000. Problem, I will demand my money back ...I can’t have this bad service as my dog just had knee surgery and I’m on the phone with Cornell doctor and call drops, on the phone with daughter several states away and call drops, on the phone with my primary doctor and call drops.....what is going on here......I’ve had a 15 year relationship with apple products, is it coming to an end?

By now it's more clear than ever it's a carrier issue.

If you're unwilling to pressure your carrier on the problem and are willing to give up Apple products as a result, that's your call, there's nothing anyone can do about that.

Apple cannot fix a carrier issue.

Contact AT&T and see what they have to say.

The vast majority of people with AT&T (and only AT&T as opposed to say AT&T with a Verizon eSIM) see no issues whatsoever.

I'll repeat again I have a 12 Pro Max with AT&T and haven't had a single call drop since I got my phone in November.

DogCow,

I love your passion for Apple. I spent weeks with AT&T jumping through all kinds of hoops and hurdles including replacing the sim. After the additional weeks with Apple I have gone back to AT&T and I’m still waiting. Neither seem to have an answer.

My iPhone 12 pro has been dropping calls ever since i bought it. ive noticed that after resetting the phone it goes away for a week max, but then returns. I had a iPhone 7 for 4 years prior to this and never had these problems. If i call or recieve a call it will run for up to 10 seconds with no sound and then drop.

I’m having the exact same issues. I either cannot connect calls or my calls drop. I was also having some issues with my iPhone 10 so I’m not sure if it’s Verizon or Apple. But my issues are much much worse with this iPhone 12.

we have iphone 11 and iphone SE and since November 2020 all of a sudden if you pull in my driveway calls fail on both iphones. We have been through new phones, all kinds of checking things through verizon and apple - still drops calls but only in my home. If I sit in the road before I turn in my driveway I can talk on my phone. Before 11/2020 all was fine and our phones worked beautifully. Now have to use house hard line phone to make calls. Ridiculous to have to do this with such expensive iphones. No one has an answer.

If the phones work well everywhere except when you pull in your driveway, there is something up in your property effecting reception. That would be a more difficult issue to isolate, but can't be a phone issue if it ONLY happens in close proximity to your home.