iphone 12 dropping calls

It can be a phone issue if all the other iPhone variations don’t do the same thing. It might not be switching between WiFi calling and towers well? Although still has an issue regardless of WiFi calling on or off, cell on or off. Although turning WiFi off completely seemed to help a bit but signal is lowish in the house so it still has some trouble and drops in known drop spots.

Or it can be a router settings issue with your home router. I have no handoff issues pulling into my garage. But I have a really strong and very secure Mesh Network in my home.

Perhaps see if your router needs to updated or its settings changed --> https://support.apple.com/en-us/HT202068

obviously not. Are you suggesting the modern in the phone won’t connect well? That would make sense and in that case, not a carrier issue as Apple has stated over and over or a network issue. It’s a iPhone 12 issue.

I'm suggesting the fact that an older 4G/LTE generation phone is not having an issue is not a reasonable comparison. 5G is new. Many people are having issues with dropped calls due to incorrect settings for 5G in their locations. Or in the case with say, Verizon, issues with their network. Others may have dropped calls for Wifi issues with older routers and less secure connections. It's still unlikely the phone itself, but what the phone is trying to connect to.

Perhaps it’s when your phone is connecting to your WiFi when you enter your driveway. If you have WiFi assist calling selected on your phone and it connects to you WiFi then you’ll be subject to bandwidth and packet size issues.

Turning off WiFi assist did not help.

Still seems the issue is with the new phones. That’s what changed. Nothing else changed and everything else works fine. Easy for Apple to blame but they can’t say what the issue is. If they know it’s something else’s problem then they should know what the actual problem is by now.

Yes and no.

The new phones use some additional frequencies that if the cell towers are not properly configured can cause these issues.

So if the cell tower computers tell the iPhone 12 to use one of the new frequencies, and say the cell tower antennas aren't properly configured for that new frequency, the call will drop at no fault of Apple's.

Apple will tell you it’s a carrier issue, but can’t tell you what it is. I find it hard to believe they know it’s a carrier issue but don’t know what the issue actually is. And we see these issues across multiple carriers which leads back to the common denominator, the iPhone 12.

I’ve spoken with several senior advisors and the engineer’s report is telling them it’s a carrier issue. Several here say call the carrier (which I have) but they can’t fix the phone and it’s starting to appear more like a switching between cell and WiFi issue which to me sounds like a phone issue not being able to handle the hand off.

I’m tired of the carriers and Apple blaming each other over this issue, Apple needs to step up to the plate and have a sit down with the head of each carrier and make these expensive 12 iPhones function yesterday please, as the older versions have done. It wasn’t too long ago carriers were warning the public that old phones would not work on 5G and needed to be replaced with newer phones, well now the new phones are not working along with my new 12mini and obviously many other 12s are dropping calls too. Apple, please fess up or reimburse all of us that bought a 12 until you and the carriers can get your act together! A phone is a life line and too important in everyone’s daily life for this type of negligence!

You're not speaking with Apple here. Yes, your post was edited, but not by anyone at Apple you seem to want to complain to. There are forum hosts whose sole job is to read posts and either edit or remove posts which violate the terms of use. So demanding Apple do anything here get's you nothing. Do you not understand this is a user to user only forum? No one here can do anything for you.

You need to work with Apple or your carrier directly if you're having issues.

I drop calls from the cell (with WiFi off and WiFi calling off) as well, but that’s why I use WiFi calling because my cell signal is usually 1-2 bars. I did test all configuration of WiFi on/off, cell on/off and I drop every which way. Although when WiFi itself is on (WiFi calling enabled or not) it seems to be much worse. My 11 does not have this problem.

My iPhone 12 also drops calls even with the latest booster, rural areas are the worst, as soon as it tries to connect to 3G it’s just a series of drop calls, not impressed, this is my last apple product unless a fix is done soon as phone is used for my business.

I have not made any progress with either Apple or AT&T. I’m now using our other iPhone 11 for calls and the 12 Pro for text and internet. Really kind of ridiculous that I have to work this way and also realizing how little actual difference there is between the 11 and 12.

Okay, here’s what I’ve done....I went thru the unpleasant experience of exiting Spectrum mobile service since they are, I’ve learned, considered a knock-off brand of cell service that’s rents from Verizon towers. Therefore I decided I couldn’t trust the strength of their signal. Next I joined T-mobile (2 weeks ago) and they have their own towers along with sprint towers they got thru a buy-out of them. At the same time I researched cell phone cases. What I learned there is that you cannot have any metal anywhere in the case as that too can interfere with signal. My case was clear plastic with a sliver of metal that one pulls out to instantly stand the phone up to read if you don’t want to hold it. So, I removed that case. And started using a flexible poured transparent case with nothing else in it, no glitter, no hard plastics either as I don’t trust some of the recycled components that may be a part of hard plastics. So far, in this 2 week time I have not had a single dropped call with my iPhone mini. I’m keeping my fingers crossed, but so far so good.....I do not want a return of that nightmare which was happening everyday. Since learning more about signal interference I do not hold the phone near my ear as I have small earrings that are metal. I also switched to lte in cellular settings as where I live it’s not up to 5G speed yet and 5G signal travels a shorter distance from what I’ve been told, you really need more towers......this experience is all really unfortunate and I shouldn’t have to be a guinnea pig, but I guess that’s what I am🤷🏼‍♀️

Still dropping calls, I installed 3 watt booster in truck and still dropping calls, currently thinking about Samsung as Apple doesn’t seem to interested in a fix.

im located in Alberta Canada and never had issues in the past with my iPhone 8, definitely an Apple issue.

good luck with yours