iPhone 11 won’t send picture texts to android users

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Level 1

13 points

iPhone 11 won’t send picture texts to android users

All of the sudden, today, I could not take a pic within a text message of a contact who has an Android phone. I chose other contacts that had both iPhones and Androids, and all the Androids failed to open up the camera app. So I read tons of blogs that occurred from 2014 to 2018 and the one that I tried was turning off MMS messaging, in settings/messages, and then I turned it back on and it worked. I didn’t do any software updates, or any other changes to my phone, today, so I’m not sure what caused this to occur. Many of Apple’s replies suggested contacting your carrier. Thankfully I didn’t go that far.

iPhone 11, iOS 14

Posted on Dec 5, 2020 3:56 PM

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Answer 1

SuznS Author

Level 1

13 points

Dec 11, 2020 2:52 PM in response to jdo_apple

Thank you but I had commented on this already, stating that after reading tons of blogs dated from 2014 through 2018, i had found help there. Once I turned off MMS messaging, in my settings, then turned it back on, I was then able to send pics. Thankfully I didn’t bother contacting Verizon.

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Answer 2

jdo_apple

Community Specialist

Dec 11, 2020 8:25 AM in response to SuznS

Hey there, SuznS!

Thanks for using Apple Support Communities! We understand you're unable to send photos to Android users from your iPhone. We want to help!

To make sure you've taken all necessary troubleshooting steps, please take a look at the support article below and work through any steps not yet taken:

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

Be sure you reach out to your carrier to ensure everything is up and running smoothly on their end. If this persists afterwards, Contact Apple Support.

Warm wishes.

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iPhone 11 won’t send picture texts to android users

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