iPhone 12 Pro Max camera lens (glass)

I had iPhone since iPhone 3 never had issues with phones besides my 6+ bending. Bought a 12 pro max a week and a half later camera lens breaks while in an otter box case. Do I pay 100$ for a replacement??? Or can this be fixed somewhere.

I don't think you get it.

No Apple product is unbreakable.

No glass is shatterproof.

You declined to purchase AppleCare+, the product broke in your care and you want to blame Apple.

That's what I understand.

Every single product? How are your Apple III and Lisa doing?

I hope your Apple Sailboard is still in good shape.

I’m not saying they are unbreakable, I’m saying it’s uncharacteristic.

I’m also saying glass can be weak or strong depending on the design/thickness.

I also didn’t decline Apple care I was going to purchase it but I had my incident 2 days

after I purchased the phone. I didn’t have a chance to chase that up.

Oh my god! That’s actually hilarious. Touché

I actually had this:

Then products onwards...

where can I get an Apple sail board? Looks rad!

I’m not sure how this happened but the glass that protects / covers the lenses is cracked. Anyone know how or where I can fix it?

I had same issue and today apple ask me to pay almost 600 euros to repair my phone with just a crack on the camera I am highly disappointed first time user of iphone just in 3 weeks

This too has happened to me, had it just over 2 months, my pics with flash on are blurry. Rung apple and they won’t repair, in fact was really rude the person I spoke too, also my phone has rung a few times when been on silent mode. Had iphones for 10 years and never had any problems, considering I paid £1200.00 I’m wondering what to do?

I bought the same thing, but it didn’t help. The bottom glass enclosing the lens of my Iphone 12 pro max cracked. The phone did not fell. I bought the phone last January.

I brought it last Saturday in Apple Center in Greensboro. The guy at first mentioned that the phone will be replaced but then said they’ll send it to a repair center. They’re still not sure if they will replace the device or fix it. So they loaned me an Iphone 8. They said I might get the phone back (or a new phone) a week after.

"I don't need auto insurance, I've never had an accident."

"I've never had a fire, so I don't own any extinguishers, and I've ripped out all those annoying smoke detectors."

It's not unbreakable, no device is.

You can feel free to not buy AppleCare+ but then you get to pay for repairs when you damage your phone.

had the iPhone 10 for 2.5 years with no cracks and that phone stopped holding a charge so I decided to upgrade to the 12 pro.. within the first week I managed to crack the main camera... reading on here a lot of people have too I seem to think it’s a defect. Who knows tho I could be wrong. Wonder how much it’s going to cost me to fix it🤦🏼‍♂️ Brand new phone

Just got back from Apple store.. after driving hour and a half to get there.. they told me $1000 to fix or $1000 to replace.. Apple have lost all goodwill with me..

no drop, just came out of my pocket.. less than 3 months old.

I always drop my phone and they never crack or anything. A few weeks ago I looked down on my phone and the camera lens had been shattered and cracked. I didn't remember the camera breaking, but probably when I dropped it. It is supposed to have a greater fall distance so I don't understand. It doesn't affect my photos but it is very annoying that it cracked so easily.

The front glass only is Ceramic Shield, with enhanced strength to resist cracks and scratches as compared to the glass used on the iPhone 11.

No claims were made for the rear glass or the camera lenses.

My 12 was purchased late October, it appeared to have a shattered lense that could only be seen by pulling up the photo app. (It wasn’t actually shattered). It turned out to be a software issue and the phone was replaced for free under the standard warranty

Had mine for only 2 months. Was in perfect condition in the beginning of the day and it was in my pocket the whole time. Lens came out shattered. Was told this will be considered accidental and will cost $599.

This must be a thing with the pro’s. My portrait camera lens cracked and idk how. It’s always been in a case. Sure it’s been dropped here & there but from couch height and this has never happened with any previous iPhone.