iPhone 12 Pro Max camera lens (glass)

my iPhone 12 pro max camera leans (telephoto glass) cracked. how can I fix it?

iPhone 12 Pro Max, iOS 14

Posted on Dec 5, 2020 5:07 PM

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Question marked as Top-ranking reply

Posted on Dec 11, 2020 8:38 AM

Hello and welcome to Apple Support Communities, tanvir2022.

If we understand your post correctly, a camera lens on your iPhone is damaged. We’d like to help.


You can set up a repair here:


iPhone Repair and Service


Thanks for using the Apple Support Communities.

71 replies

Aug 19, 2021 5:04 PM in response to Jessb0115

I’ve had a few iPhones and never a smashed camera lense. I’m an artist and take lots of photos, so I need the çamera. I had to replace my recent iPhone8, of 2 years, because the camera lense literally smashed! I don’t remember doing anything such as ‘commando rock climbing’ with it to cause such damage. Apple basically said too bad and I bought a new iphone12 mini $$$. I refused to spend extra $ on top of that for protection! The lenses are supposed to be super tuff, which there not and in this world of QR coding, our phones are constantly in and out of pockets and bags, so more likely to be dropped.

So I’ve placed a protective cover on the back, the same as the ones you place on the screens. I know this is a bit rudimentary but it works so far. Also the protective screen doesn’t stick to the camera lense because of the case that the phone sits in. Basically you’ll be taking a photo through a clean window. Good luck!

Aug 19, 2021 5:18 PM in response to Uptomealways

You don't remember doing anything, but obviously you did.


It could have been something as simple as accidentally setting your phone down on its back harder than you remember.


If you don't want to pay for AppleCare+, that's fine; you don't have to have collision coverage auto insurance either, but in both cases if damage occurs you will have to pay for it out of pocket.

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iPhone 12 Pro Max camera lens (glass)

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