iPhone 12 Pro Max camera lens (glass)
my iPhone 12 pro max camera leans (telephoto glass) cracked. how can I fix it?
iPhone 12 Pro Max, iOS 14
my iPhone 12 pro max camera leans (telephoto glass) cracked. how can I fix it?
iPhone 12 Pro Max, iOS 14
Hello and welcome to Apple Support Communities, tanvir2022.
If we understand your post correctly, a camera lens on your iPhone is damaged. We’d like to help.
You can set up a repair here:
Thanks for using the Apple Support Communities.
Same thing happened to me right after I got my new iPhone 12 Pro max
i dropped it and one of the camera covers broke. I am at a screen repair place and they say they have to replace all the cameras now and it will be $180 😟
A cracked lens is not covered by warranty, and unless you have AppleCare+ it will require you to pay for the repair.
Even with apple care they will make you replace the entire back glass and charge you.
Even if you purchase through T-Mobile you can add AppleCare+ after purchase.
I got a 12 back in November. I didn't realize it at first, but my camera lense has been cracked since purchase. Not until I started using my camera more often did I realize I was probably dealings with a cracked lense. My next step is to have apple take a look.
I just upgraded to an iphone 12 pro max on Monday March 1 and one of my camera lenses shattered today (Friday March 5, 2021)... total design defect.
Thankfully I have Apple Care but still it shouldn’t have shattered so soon or at all.
I had iPhone since iPhone 3 never had issues with phones besides my 6+ bending. Bought a 12 pro max a week and a half later camera lens breaks while in an otter box case. Do I pay 100$ for a replacement??? Or can this be fixed somewhere.
I’ve had a few iPhones and never a smashed camera lense. I’m an artist and take lots of photos, so I need the çamera. I had to replace my recent iPhone8, of 2 years, because the camera lense literally smashed! I don’t remember doing anything such as ‘commando rock climbing’ with it to cause such damage. Apple basically said too bad and I bought a new iphone12 mini $$$. I refused to spend extra $ on top of that for protection! The lenses are supposed to be super tuff, which there not and in this world of QR coding, our phones are constantly in and out of pockets and bags, so more likely to be dropped.
So I’ve placed a protective cover on the back, the same as the ones you place on the screens. I know this is a bit rudimentary but it works so far. Also the protective screen doesn’t stick to the camera lense because of the case that the phone sits in. Basically you’ll be taking a photo through a clean window. Good luck!
You don't remember doing anything, but obviously you did.
It could have been something as simple as accidentally setting your phone down on its back harder than you remember.
If you don't want to pay for AppleCare+, that's fine; you don't have to have collision coverage auto insurance either, but in both cases if damage occurs you will have to pay for it out of pocket.
One of the cameras on my iPhone and 12pro max is cracked on the back. I have apple care but I jus wanna know what the cost would be outside of that.
my iPhone 12 pro max camera leans (telephoto glass) cracked. how can I fix it?
This has happened to me aswell. I don’t know what to do
This happen to me as well! The same camera lense does anyone know how much they charge.
The same thing happened to me, now the photos are blurry :(
I’m not sure how this happened but the glass that protects / covers the lenses is cracked. Anyone know how or where I can fix it?
iPhone 12 Pro Max camera lens (glass)