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Prime Video on Apple TV Box

Our Prime Video won't load on our Apple TV Box. There is no error code or any kind of message; it just never loads. What do I do to get it working again?

Posted on Dec 6, 2020 5:33 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,088 points

Posted on Dec 7, 2020 1:55 AM

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, restart the device, then relaunch and try again.
If the issue persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

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Prime Video on Apple TV Box

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