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Mac OS Big Sur - Dialog box not responding to mouse clicks

I have noticed that dialog boxes which open up for File Open or File Save As functionality in various applications do not respond to mouse clicks. I can close the dialog box by pressing on the "escape" key and can run default (highlighted) action by pressing the "enter" key. However, mouse clicks do not work. Has anyone faced this issue and is there a solution? I am using 2018 MacBook Pro 13 inch with Retina display.

Posted on Dec 8, 2020 7:44 AM

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Posted on Sep 30, 2022 10:02 PM

This issue can be resolved by killing the Dock. Open Terminal, run "killall Dock", and you'll be able to interact with dialog buttons again. I suspect many of the other solutions here work because of a restart.


The the issue still exists on 12.5, let's see if 12.6 fixes it...

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103 replies

Feb 8, 2022 9:24 AM in response to BruceCantarim

I can also confirm that it is still happening on Monterey. I have an Intel Macbook Pro running macOS 12.1. I started having the problems when I upgraded from Catalina to Big Sur. I downgraded to Catalina, which solved the problem. I decided to give Monterey a try. I have the same problem again on Monterey. The workarounds (resizing, minimizing) work sometimes, but not all the time. It's ridiculous that Apple keeps ignoring this problem It's seems like they don't want anyone to use their products anymore. They might get their wish, if they're not careful.

Jun 3, 2022 12:54 AM in response to rgbvgg

I solved it!

There is an update, which of course I couldn't click to get it installed.

Si: I rebooted in safe mode (during start up hold on/off button pressed, pick a volume while keeping shift pressed).

In safe mode the click problem was not active.

I clicked Install update in the system preferences.

And after the restart the problem didn't return.

All dialogues work again.

How about that, being ecstatic that basic functions work!


I nice day to you all.

Aug 18, 2022 12:05 AM in response to rgbvgg

I've 3 MacBook. All of 3 the same problem. Sometimes you are not able to click anywhere in the upload dialog from any application (Chrome, Safari, Developer IDE, etc...).


I've been having this issue since ever and looks like Apple doesn't really care to solve this. Very sad.


For you that have the same problem: When the dialog appear, and is not clickable, resize it a bit from the bottom and should work.


It's crazy that we have to adapt ourself to the machine problem nowadays instead of progressing.


Bless you Steve

Mac OS Big Sur - Dialog box not responding to mouse clicks

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