Error -36 copying files from devices to SSD

Question

Error -36 copying files from devices to SSD

Hi, I have a problem with my MacBook Pro mid 2012 with Catalina and ssd samsung 850 pro.

When I copy any big files (videos, not happened with small files), from external devices (exfat and fat32) to internal ssd, Finder creates an error(-36). But with the reverse procedure from ssd to devices no problem.

I noticed that during last period, the computer has some blocks and slowdowns.

I tried to:

-reinstall OS X from USB as new computer

-format the external devices

-the command "dot_clean" on external devices and on single files

I think that the internal ssd is damaged, but I'm not sure.

Anyone can help me?

Thank's.

Matteo

MacBook Pro 13″, macOS 10.15

Posted on Dec 9, 2020 4:47 AM

Reply

Answer 1

bailier

Community Specialist

Dec 13, 2020 5:34 PM in response to Matteorotta89

Hi Matteorotta89,

Thanks for using Apple Support Communities. We understand you're running into an issue copying files from an external storage device to your Mac. We're happy to provide some information to help.

Sounds like you've already worked through some great steps to resolve this, so awesome job there! You mentioned a concern about the disk being damaged. We want to share a couple of resources with you to help find out if this is the issue. The first one addresses verifying and repairing external storage devices, and the second goes over repairing a disk with Disk Utility.

Repair a storage device in Disk Utility on Mac

How to repair a Mac disk with Disk Utility

Thanks.

Reply

Answer 2

Dec 31, 2020 7:40 AM in response to bailier

Thank's for reply. I solved by replacing the Sata cable because is was damaged. SSD is ok and I reinstalled OS X correctly.

Matteo

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Error -36 copying files from devices to SSD

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