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FaceTime lag with iPhone 12

My wife and I recently traded our old phones in for iPhone 12s. Now when we FaceTime, we have yet to have a single call without FaceTime lagging/freezing for short moments. Sometimes the call looks like it fast forwards without any audio and you see movement without sound. It does this with full service 5g, and we also tried with our WiFi full bars. We both tried deleting the FaceTime app and re-installing. No issues with making/recording videos with sound. Does it sound like a hardware issue? Any recs? We both have updated phone software

iPhone 12, iOS 14

Posted on Dec 12, 2020 2:34 PM

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FaceTime lag with iPhone 12

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