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iPhone X silence when locked

Just recently messages are silenced when phone is locked. Do not Disturb is set to off. "While iPhone is Locked" is checked and cannot be unchecked except to change to "Always". I want to get the sound when I get a message. Can you help me. I saw this question asked before but the thread was old and locked without an answer. Up until now it has always worked.

Posted on Dec 14, 2020 8:54 AM

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Posted on Dec 17, 2020 7:02 PM

Thank you for taking the time to answer. I Googled the question and got a third party response that included the correct answer. Somehow the switch on the side of the phone was turned off. I forgot the **** thing was there and did not switch it on purpose.

2 replies

Dec 17, 2020 2:05 PM in response to BedfordBob


Hello BedfordBob


Thanks for asking the Apple Support Communities about Notifications with text messages.


Please verify you are updated to iOS 14.3, as the update should correct this: About iOS 14 Updates - Apple Support


"Some Messages notifications may not be received"


Use this article to get a backup then update: Update your iPhone, iPad, or iPod touch - Apple Support


If this does not resolve your problem, please contact Apple Support: Contact - Official Apple Support


Cheers.

iPhone X silence when locked

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