Freestyle LibreLink no longer working with iphone

I would say yes. Here in Europe, the guarantee is compulsorily two years, I got mine replaced within something like 20 months. There, I don´t know, but I guess one year is covered. Hurry to the Apple Store and good luck.

Have you managed to sort that out? I have the exact same problem no scanning of my sensor and no Apple pay either. I have 2 phones the same editions one works with the sensor the other doesn’t. The only difference in the phones is that the one that doesn’t work has an IOS 15.3 update and the one that works doesn’t and is still on IOS 14

Your NFC is ‘broken’ then. I had the same problem with a barely year old IPhone, had to buy a new one. The phone was fine apart from anything that needed to use NFc like the Libre Freestyle or the Wallet. 😱

The Libre Sensor was not working with my old iPhone 8, starting last month February 2021. Then I upgraded to a new iPhone 12 this week and now it is reading my Libre sensors again. Not sure what the problem was though??

The same thing happened to me with my Iphone 8. I changed my phone to the Iphone 12 Pro and the Freestyle libre started working straightaway. It sounds like a software update that stopped it working to me! I am not sure that Apple would agree tough.

Just fyi I don’t know why out phones stopped working with Freestyle app. It worked fine on my husband’s phone. So, i could upgrade so I got a new phone. It’s worth it to me to have use of the sensor. Freestyle replaced the wasted sensors. I had a reader which was inconvenient to use. Nothing anyone on this feed suggested worked. It took replacing the phone.

I just want to say that rebooting and plugging in did not help.

I tried it on my husband’s phone and it worked. I had to get a new phone. Something caused the app on the old phone to stop working. have you worn it during a procedure like a ct scan etc? Have you had a tight cuff put on for blood pressure? Maybe something like that did it. It states to remove before any procedures.

Deleting and reinstalling the app did not work. I called Abbott & Apple. Neither place knew what was wrong.

I’m using the FreeStyle Libre 14-day sensor, and haven’t been able to scan a sensor with my iPhone since February 22, 2021 ( so, about three weeks).

I had installed a new sensor a couple of days before; it worked for a few days, but wouldn’t respond at all thereafter (no response to scans, no error messages, nothing).

I’ve tried uninstalling and reinstalling the app. I’ve restarted my iPhone. I brought my iPhone in for service and got the battery replaced; I asked about the NFC antenna, and was told the diagnostic routine found no issues with it. I upgraded from iOS 14.4 to 14.4.1.

None of this changed anything. Since the first sensor failed, I’ve tried two more; neither of these were read even to initialize them.

Some people here have talked about turning the NFC function off and back on. On my iPhone 7+, I see no way to do this.

Any suggestions?

The Libre 2 has not received fda approval for scanning with a phone in the USA yet. iPhones can scan the libre 1 in the USA. I suspect it will be sometime this fall before they allow phones to scan libre 2 systems.

I've had the exact same thing happen to me with the new iPhone SE also, around the same time. I've tried everything including factory resetting my phone, to no avail, yet apparently the diagnostic scan showed nothing wrong with the NFC reader whatsoever. But my Apple Pay also often doesn't work.

This is happening to me too.

A couple of months ago it was intermittent, it would scan sometimes and not others. No explanation why.

Now, my iPhone 12 mini won’t recognise the sensors at all. I’ve updated everything and even reset my phone.

The NFC apps don’t recognise the sensor either.

My wallet and contactless payments work though..

I have an appointment with Apple’s Genius Bar in 2 days so hopefully they can fix it or get me a new phone, I ain’t paying for a new one.

Have either of you found a fix to this issue? My LibreLink app has also stopped detecting any sensors for months now.

I have the same problem. Started last month Feb 2021. I can scan with the Libre Scanner, but I can't scan them with my iPhone anymore. Frustrating.

The Libre Sensor was working on my IPhone 8s up until February 2021 and then stopped midway through a 14 days of a sensor. Any ideas of why and/pr how it can be reactivated?

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