Hello all
Receiving this account error message when completing a fresh install of Big Sur 11.1 on a new Macbook Air M1. Read elsewhere not to enter your iCloud account details when asked to so unsure what is happening here?
I found a similar solution and it worked perfectly. These are the exact steps I took:
1. Boot to recovery
2. Launch Terminal
3. Run terminal command: resetpassword
4. Click on the Reset Password window , then choose Recovery Assistant in the menu bar then select Erase Mac.
5. Click Erase Mac in the window that opens, then click Erase Mac again to confirm. When done, your Mac restarts automatically.
6. If you are on 11.0.1 it will automatically reboot after the erase is complete. After the reboot select wifi appears, and will prompt you for activation. When activation completes, you need to choose the option of [Exit to Recovery Utilities] which brings us back to the main recovery screen.
7. If the activation fails, make sure you are connected to the internet via your Wifi icon.
8. Once activation is completed. You will see the normal restore options. Choose reinstall macOS Big Sur.
Credit: Blackhawkdriver (macrumors)
thanks a lot
it works
Worked like a charm. I appreciate the help!!
Same here. I was on phone with multiple Apple techs and wiped the computer and reinstalled Big Sur multiple times. This is a HUGE problem. Turned my MacBook into a paperweight. I can get to the page where you set name and admin password and it fails. Yet it still creates the file, but the passcodes and recover by apple id does not work. Heading to Apple Store to exchange it out because the apple geniuses were unable to fix the issue. I was told it must be a hardware issue, but I am skeptical of that since my Macbook is 7 days old.
MacBook Pro M1 1TB 16GB
"Computer account creation failed" error on fresh install of Big Sur 11.1
