Apple Fitness+ disconnecting from device

So with 27 “me too” and lots of comments, does Apple monitor this and or respond? And I agree, I expect more from Apple, this seems like a widespread bug that should have been vetted. I’m a paying user not on a better than nothing beta plan.

Same problem here. Since I kept having Paring Cancellation problem with Apple TV HD, I had to use airplay on iPad Pro 2020 or iPhone 12 Pro Max in order to have Apple Fitness on bigger screen. All devices are with latest OS (Apple Watch 5), either with iPad or iPhone, I kept having "Device Connection Lost" after about 10-20 min in the total 30-min workout (rowing, strength, running and etc). AirPods is NOT connected. Very annoying. Any fix, apple! please be quick! (sorry for the yelling)

I don't use AirPods--just speakers on my stereo system directly connected from Apple TV to HDMI. Watch is consistently lost during workouts to the point that they're barely even do-able. Plus, I'm in a small room. My watch is no more than 5 feet from the Apple TV box MAX.

Apple, PLEASE add the ability to resume an interrupted workout OR to continue the current workout without stats from the watch rather than just the abrupt end OR add the ability to fast forward/rewind workouts OR even better FIX THE ISSUE WITH BLUETOOTH SO IT WORKS PROPERLY.

I suspected the issue being two Bluetooth devices connect to the Apple TV as well and saw others comment to that on this thread.

Today I had my first successful 20 minute run without having a “Device Disconnected” error and having to start over. I did not connect my AirPods to my Apple TV and it worked!

A bug for sure, but least you can finish a workout without it dying in the middle.

This happened to me three times today, a few mins into a 10 minute workout, 10 mins into a 30 minute workout, and about 7 minutes into a 20 minute workout. I also had my airpods connected to the TV. Will try next time no airpods and see if that fixes the issue.

I'm having the same issue as everyone else. I'm working out with my Series 6 Apple Watch, listening with my AirPods Pro (paired with Apple TV), and watching Fitness+ on Apple TV. During the workout, my heart rate will stop updating on the upper left of the screen and soon thereafter, I get the "device connection lost" message and the work out stops. When I try to start the workout again, I have to begin at the start. My Apple Watch is only about 6-7 feet away from the Apple TV and there is a direct line of sight. Also, the software is up to date as of December 29th.

My Apple TV is connected to the internet via an ethernet cable. Tomorrow, I'll try and work out without the AirPods Pro and see if the dual bluetooth connection is the problem. I'll also try pairing the AirPods Pro to the iPhone and airplaying the workout to the Apple TV.

Today, I was able to make it to the end of a 30 minute workout without getting a “device connection lost” message.

I connected my AirPods Pro to my Apple TV. Then, I started the workout on my iPhone and airplayed the workout to the Apple TV.

It seems to me that this is further evidence that the Apple TV can’t handle a dual bluetooth connection while conducting a workout.

Same issue - had both AirPods and watch connected to Apple TV and halfway through I got device connection lost error message and can’t find a way to get back to where I was. So much for a ‘chill’ yoga workout. Pretty sure that frustration is the opposite of the intended effect. Hope it’s something that can be done at some point.

I have the exact same issue. Always disconnects during the workout. Apple needs to get this fixed and fast. I am a huge Apple supporter. I own stock and multiple devices. This is a serious issue and needs to be fixed. I am going to ask for a refund of my One Premier if this is not fixed quickly. Totally unacceptable.

Completed many workouts on ATV with AW SE. No problems until working out today when the metrics seemed to stop on the ATV and I received an error message - device disconnected. Seemed that the image quality was worsening prior to disconnection as if my broad ands was slowing momentarily. Could be the cause of the disconnection? I wasn’t using AirPods for this workout. Very frustrating that you can’t restart a workout from the point of disconnection or forward to that point once restarting. Clearly a glitch in the software and a shortcoming in the interface on ATV. Hopefully addressed through an update soon.

Had the same thing happen yesterday too. Makes me think there may have been a quick/minor service outage.

That being said the Apple TV for sure has an issue with multiple bluetooth connections and Fitness +

I am now able to finish workouts reliably when not using AirPods with the AppleTV.

Absolutely terrible, and I'm really glad I'm on a free trial. Over 50% of the time this happens. I have nothing else linked to my Apple TV, I'm like 2-3 feet MAX from the Apple TV (I'm literally standing too close to the TV because of this), no AirPods, and I'm getting this pretty consistently. I don't understand why it has to stop the workout. Why can't it just continue the workout and I just don't get the on screen stats? I mean my watch workout can still continue, it just drops the stats from the screen. Super frustrating.

I’m having the same issue, but I don’t have AirPods. However, I think you’re on the right track that it’s a dual Bluetooth issue: I have hearing aids connected to my iPhone via Bluetooth. I disconnected those and was able to complete a workout without dropping connection to my watch.

Me too ... i've been battling the same problem for the last week. I first used apple fitness with my iPad and AirPod pros, all worked great. Then I switched to my Apple TV and AirPod pros, and it failed every day for the next 5 days. Assuming it was a networking issue, I tried multiple things, switching WiFi networks (I have multiple in the house), turning off WiFi on my watch, using Ethernet on the Apple TV, and nothing fixed it. The suggestions from this thread solves the problem, i.e. don't use AirPods connected to AppleTV ... of course this is less than ideal and am hoping apple is working on a fix or a replacement program for Apple TVs.

I have the same issue if I use the Airpods Pro with my Apple 6 watch and Apple 4 TV. I was using another companies wireless earbuds, Aukey, with no problems. As soon as I purchased the Airpods Pro I have continuous disconnect issues. Apple has to know about this issue, I am shocked they have not addressed the issue with a fix or workaround.