iphone 12 Pro Max Still Ringing in Silent Mode

Hi


i'd updated my iPhone 12 Pro Max to iOS 13.4, I always have my iPhone on Silent Mode. When I receive any type of call the iPhone rings with then designated ringtone, instead of ringing silently. I've not changed any settings when I was running iOS 13.3.1. The issue has only occurred since iOS 14.3. Text messages etc come through silently, so its just calls that don't.


The Silent Toggle on the left side of the iPhone is definitely toggle on.


Anyone else noticing the same issue?


Thanks in Advance


Barry :-)

iPhone 12 Pro Max, iOS 14

Posted on Dec 18, 2020 6:13 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2021 9:04 AM

Ok Folks!!! I just got off the phone with Apple support, this fix seems to have corrected the "ring while on silent" issue for me and maybe worth the try to see if it works for you as well. WARNING a little bit of a pain to clean this up...

Settings>General>Reset>Reset ALL Settings. Now while this does NOT erase your phone it will kick you off your wifi and adjust basic views and other personalized settings you may have already set but it will not erase any content!

After having completed this and putting my phone back to my usual views and preferences, I had several people call me with the phone set to "silent" NO MORE RING! I even switched the silent to ring while an inbound call was coming in to make sure and it worked properly. Like I said, a bit inconvenient and a little troublesome to put the phone back to your standard of preferences but it DID correct the ring on silent issue for me. Good luck!

336 replies

May 12, 2021 11:00 AM in response to Trinamh

You know that’s right! A little inside info, Apple reps Google for their resources. A company as rich as Apple needs to step up their game. If you want to charge $1,800 for a telephone, spend more money providing REAL resources for your employees. It’s basic common courtesy. This issue does exist, we all see it. Fix it already and stop pretending and patronizing your loyal customer base.

May 12, 2021 12:31 PM in response to _AppleaDay_

I wrote a review after they text me to rate my advisor, I’ve left a bad review saying I spent £1,350.00 on a phone that doesn’t work properly. I shouldn’t have to reset phone and set up a new device all the time, it’s so time consuming and told them I’m refusing to do it, had issues with iPhone X a few years ago and they made me wipe it 6 times and was a waste of time every time

is there anywhere we can complain about this ringing in silent mode issue and actually get through to them. They just seem to lye all the time saying it’s the 1st they’ve heard of the issue

May 12, 2021 1:15 PM in response to Trinamh

Their replacement phones are never new, when I had my replacement iPhone X it was cutting out all the time randomly and Apple wanted me to record it ha as if I knew when it would cut out, they had another replacement then was sometime wrong with the screen. The iPhone 12 Pro is a Nice phone just a shame it’s got the ringing issue which they won’t admit too

May 28, 2021 9:00 PM in response to Trinamh

This ringing on silent has happened to me under embarrassing circumstances while in a paid speech online. It happened multiple times and I started turning my iPhone totally off. For some reason this ringing did stop on my iPhone 12 Pro. As we all know, this is definitely BS and it's software but there's probably no way to reach engineers within Apple who could have a fix. I'm surprised that Apple support (AppleCare) people don't know enough to stop it.

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iphone 12 Pro Max Still Ringing in Silent Mode

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