How can I get the apps audio to come through the AirPods?

How can I get the app's audio to come through the AirPods? It used to just fine but has stopped since the most recent operating system update.

After the most recent update, some of my apps are not switching to AirPods when I have them on. For example, Duolingo cannot be heard through my AirPods, even though the iPhone is connected to them. Any ideas?


[Re-Titled by Moderator]


Posted on Dec 20, 2020 12:13 PM

Reply
4 replies

Dec 23, 2020 5:58 AM in response to doff

Hi there, doff!


Thanks for reaching out to the Apple Support Communities! It sounds like you have issues with your AirPods being connected but not hearing sound from your apps. Do you hear any sound from the AirPods at all? Does the issue happen with other apps or only with Duolingo? Are you able to hear calls and music with the AirPods disconnected?


Let's start by checking out this article If your left or right AirPod isn't working. This article will give you steps you can start with for issues with your AirPods not working properly.


We look forward to hearing back from you and hope you have a great day!

Dec 24, 2020 11:43 AM in response to karina184

Thank you for your reply. I did follow the steps in the article and they seem to be working now. Hopefully this will continue!


As to your questions, I did hear sound from the AirPods at other times, like on calls or from other apps at times. The issue did happen with other apps, not just Duolingo. The problem seemed to be intermittent and only with some apps. So now, I know to "forget this device" and reconnect. Hopefully that will work going forward.


Thank you!

Dec 28, 2020 7:27 AM in response to raina_b22

Hello again.


Just FYI, this issue does keep happening, only with Apple AirPods. When I use other earbuds, like Bose, there is no issue. Since I first wrote and received the instruction to "forget this device" with the AirPods and re-sync, I've done that several times. It also happened with other Apple AirPods that I have, not just the one pair. So I think this is definitely an issue with the AirPods. I'll likely use my Bose earbuds more often to avoid this multi-step process, but would love to know if/when Apple recognizes this issue and finds a fix.


Again, thanks for your help.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I get the apps audio to come through the AirPods?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.