iPhone 12 pro max doesn't charge

I recently purchased a iPhone 12 Pro and a iPhone 12 Pro Max. The Max won't charge using any of the chargers I have from my iPhone X but the regular 12 Pro charges just fine. Is the Max just defective? It should charge using a standard Lightning cable that charges any newer iPhone, correct? I'm not concerned with wireless or fast charging here. I just want the Max to charge using my existing cables. Thanks!

Also, it won't let me select any iPhone 12s for the device this post is related to so I had to select iPhone 11 Pro Max

iPhone 11 Pro Max

Posted on Dec 21, 2020 2:51 PM

Top-ranking reply

Chris0107

Level 9

52,001 points

Posted on Dec 21, 2020 3:16 PM

you should be able to charge both new phones with any lightning cable.

Have you tried other chargers as well?

Here is a support article for charging issues, see if it helps.. does the cable seat properly? maybe look up into the port and check for obstructions. If something is up there power down the phone and use something nonmetallic like a toothpick

If your iPhone or iPod touch won't charge - Apple Support

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iPhone 12 pro max doesn't charge

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