My iphone 12 mini won't flip to landscape when doing messages even though Portrait Orientation Lock is Off. It flips when in other apps, e.g., Safari. Any suggestions?

My iphone 12 mini won't flip to landscape when doing messages even though Portrait Orientation Lock is Off.


Posted on Dec 25, 2020 5:52 PM

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Posted on Dec 27, 2020 2:42 PM

Hey there, Clubmoss!


Thanks for stopping by the Apple Support Communities. After reading your post, we understand that your iPhone 12 mini will not rotate into landscape mode while using the Messages app, though it does work in other apps. You're in the right place for help!


It looks like you have already made sure the Orientation Lock is not enabled, which is a great first step. Since it is still not working, the next thing we recommend is making sure Display Zoom is not enabled. You can do this by going to Settings > Display and Brightness > Display Zoom. If the toggle is on, turn it off. Then, open Messages and see if landscape works.


Should you continue to have trouble after that, don't hesitate to respond back!


Have a lovely rest of your day.

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Question marked as Top-ranking reply

Dec 27, 2020 2:42 PM in response to Clubmoss

Hey there, Clubmoss!


Thanks for stopping by the Apple Support Communities. After reading your post, we understand that your iPhone 12 mini will not rotate into landscape mode while using the Messages app, though it does work in other apps. You're in the right place for help!


It looks like you have already made sure the Orientation Lock is not enabled, which is a great first step. Since it is still not working, the next thing we recommend is making sure Display Zoom is not enabled. You can do this by going to Settings > Display and Brightness > Display Zoom. If the toggle is on, turn it off. Then, open Messages and see if landscape works.


Should you continue to have trouble after that, don't hesitate to respond back!


Have a lovely rest of your day.

Dec 27, 2020 5:25 PM in response to Lindsay_B.

Thanks Lindsay_B.


This did solve my problem, although it's annoying that I can't have Zoom Display and landscape mode at the same time. My old eyes definitely prefer Zoom Display, so I guess I will have to decide which I chose since I apparently can't have both.


BTW - Interesting that Apple Support didn't know this when I talked to them. They were going to have me reinstall IOS 14.3, which presumably wouldn't have fixed it anyway. I'm glad I hadn't done so yet.... :-)


Thanks again.


Bob AKA Clubmoss



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My iphone 12 mini won't flip to landscape when doing messages even though Portrait Orientation Lock is Off. It flips when in other apps, e.g., Safari. Any suggestions?

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