You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mojave Mail.app no longer displays images while composing

Using Apple's Mail.app V12.4 running Mojave V10.14.6...


While composing a message, I used to be able to drop photos, screen grabs, etc. into the message and then view them in context. As of recently, only the icon of the file (named "Pasted Graphic-1.png" in the case of a ScreenShot) appears in the message editing pane.


I have tried, based on another post I read here,...


Quitting Mail

In Terminal, entering

$ defaults write com.apple.mail DisableInlineAttachmentViewing 0

$ defaults read com.apple.mail DisableInlineAttachmentViewing

0

Launching Mail


...to no avail. Mail still shows only icons in the Composing pane.


If I Save the message, then select it* in the Message List of the Message Viewer, the Preview Pane shows the images. However, if I double-click on the message in the Message List, the Editing window opens up showing the file icons, no images. I can move them around, but I cannot see the result until I save, then go look* in the Message Viewer window to see my results.


I'd appreciate suggestions for further research.


--Gil


  • - the Message List does not update immediately. To kickstart it, I select another message, then select back. It's after I select back that the images appear.



Posted on Dec 27, 2020 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 9:31 AM

Well, son-of-a-gun! It's working now.


I'm not sure why. Couple days ago, I found and studied https://discussions.apple.com/thread/5693109,

which led me to a file named


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist


which I opened with BBEdit. Inside, I found inside these two lines:


<key>DisableInlineAttachmentViewing</key>

<true/>


Eschewing caution, I changed the second of these these two lines...


<key>DisableInlineAttachmentViewing</key>

<false/>


...and Saved the file.


My test run immediately thereafter...

Quit Mail

Reboot machine,

Launch Mail

Open New Mail Message

Paste a picture into the Message area

...indicated that my change had done nothing.

(Instead of the picture, an icon of its file appeared in the Message pane.)


However, now two days later it's working as I had expected.

(The picture itself appeared in the Message pane.)


Glory be.


--Gil





2 replies
Question marked as Top-ranking reply

Jan 2, 2021 9:31 AM in response to Gil Dawson

Well, son-of-a-gun! It's working now.


I'm not sure why. Couple days ago, I found and studied https://discussions.apple.com/thread/5693109,

which led me to a file named


~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist


which I opened with BBEdit. Inside, I found inside these two lines:


<key>DisableInlineAttachmentViewing</key>

<true/>


Eschewing caution, I changed the second of these these two lines...


<key>DisableInlineAttachmentViewing</key>

<false/>


...and Saved the file.


My test run immediately thereafter...

Quit Mail

Reboot machine,

Launch Mail

Open New Mail Message

Paste a picture into the Message area

...indicated that my change had done nothing.

(Instead of the picture, an icon of its file appeared in the Message pane.)


However, now two days later it's working as I had expected.

(The picture itself appeared in the Message pane.)


Glory be.


--Gil





Mojave Mail.app no longer displays images while composing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.