M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

Same issue here - after the MacBook has been put to sleep mode with the lid closed for some time, at reopening it the trackpad does not respond, neither does the keyboard. Only restarting helps and plugging in the charger. Very disappointing at such an expensive piece of tech. Hopefully the update fixes it soon.

MacBook Air M1, 16GB/512GB

macOS Big Sur 11.2.3

Bought new MacBook Pro 13 wiht M1 chip. The mouse also malfunctioned. Support told me to reinstall OS but I did not want to take a chance and replaced with a second M1 laptop. The mouse also decided to malfunction. I had to "reset SMC" by turning the computer off for 30 seconds for themouse to work again. Just a few minutes ago the mouse decide to malfunction again!!! Had to turn the power off and on to get going. What is going on Apple ?

A lot of this on this thread went through all of that. I spent over 20 hours in calls, set ups, traveling to stores. It doesn't fix problem. If its in the window to exchange I suggest do it right away.

I just experienced the same exact issue, I received my MacBook Pro M1 16 gb RAM today. Upon opening the lid and logging in the pointer froze in place. I was able to select by moving the trackpad, apps so I know something was working but the pointer definitely was stuck. I closed the lid, upon opening it restarted on its own and logged in again but had the same issue. I opened an app by using the keyboard and it allowed a little movement of the cursor to allow me to select restart- seems as though it glitched all the way to the top of the screen. Restarted the laptop and so far it seems to work but now I am concerned that this might be a problem for a $2000.00 laptop that I just received today, this is unacceptable. I have nothing installed on it- fresh out of the box, connecting it to the wireless network and setting up my account.

Call support. it may out of the cancelation period, but not the fix it for free period. They will do what they can (or get you to do it ) and if that fails they can replace it. I am typing on my second M1 and waiting for my third - second replacement. These machines are buggy - not just the software. I doubt that it is a design issue though.

I'm having the exact same issue. From day one, my brand new (refurbished) M1 MacBook Pro (2020) has been randomly having trackpad problems. It's different almost every time. It's always something like this:

• My cursor is visible, but can't click.
• My cursor is not visible but brings up the side/tool bar, but still can't click.
• Right click works, but left click doesn't.
• Cursor is stuck in "select mode" (as if I'm holding shift to select multiple items. The select box grows and shrinks with cursor movement, right clicking works but left clicking still doesn't work.

I've tried:

• Resetting SMC by closing the lid for 15 seconds and reopening.
• Logging out and back in.
• Locking the screen and unlocking again.
• Testing in safe mode.
• Restarting always fixes it temporarily, but then it's triggered again later, randomly.

Apple tech support has told me that the only things left to try are:

• To try logging in as a test user.
• To restore my computer to factory settings.

I am about to try logging in as a test user, but I am not willing to restore to factory settings because... the computer came to me with factory settings about 3 weeks ago and this has been an issue from day one. So this is clearly an issue with factory settings, not something that will be fixed by returning to factory settings.

I'm having the same problem: I've just received a MacBook Pro M1, and the trackpad were not working right from the beginning...

I've managed to go through initialization using the keyboard, and then after a few restart, trackpad started working.

I hope I wont face other issues, but this is not encouraging, and disappointing regarding Apple products quality.

Hi, I have also found that waiting for 5-10 seconds during login make the issue non existent.

Hope they solve the issue in an upcoming OS update.

/Anders

It is a pain in the bud to deal with but I have to turn the computer off and on to resolve the problem as it recurs quite often !

Hi all -

I too had this problem, I did an SMC reboot, hold down the left control, left option, left shift for 7 seconds, while holding, press the power down and hold for 7 seconds.

Good luck!!

Try this:

Hi all -

I too had this problem, I did an SMC reboot, hold down the left control, left option, left shift for 7 seconds, while holding, press the power down and hold for 7 seconds.

Good luck!!

I have just...for the first time... had this... had laptop since March 21, first my internet disconnected to the wifi router... so decided to restart the MacBook (M1 Pro 16GB 500GB SSD Big Sur 11.2.3) same thing... first of couldn't see curser at all.. then by moving around the track pad I could highlight stuff on the top menu bar... then cursor reappeared but was not moving properly... like really laggy movement... got it eventually to the shut down menu... shut down and then restarted it... solved for now but hope it doesn't become an ongoing issue....

A lot of reports on this now... would be nice to get some feedback from Apple about potential cause/s (and a fix) for this...

I've not noticed the issues since the update to 11.2 - yet...

A replacement doesn't solve the problem for me and at least for another gentleman who posted as well ;-( There is an apparent bug that Apple needs to find a fix for !