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M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

Hi,


I just bought the newest M1 chip MacBook pro in January 2021, and I found out my mouse is not working (normally occurs when I just opened up the mac). I am not using any bluetooth or wiring mouse, only the trackpad....


I guess it was the trackpad that is having problem...is there anything I can do to fix it...?

MacBook Pro 13″, macOS 11.1

Posted on Jan 6, 2021 7:24 AM

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Posted on Jan 8, 2021 12:50 PM

Greetings, DannieTan98.


Welcome to the Apple Support Communities. Being able to reliably use your built-in trackpad is important, so we can understand why you’d want a resolution. 


First, test it out in safe mode: Start up your Mac in safe mode


Then, isolate the issue further by testing it in another user account: Set up users, guests, and groups on Mac - Apple Support


If the issue continues, consider answering the following question. 


  • How exactly is it not working?
  • Which macOS are you using?
  • Has the Mac had any impacts?


All the best. 

106 replies

M1 chip MacBook Pro trackpad not functioning (mouse cannot move)

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